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Ru Yi

Ru Yi

Student at Singapore Management University
Singapore

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About Ru Yi:

Hi, I am a 3rd Year Business Student at Singapore Management University, majoring in Operations Management.

Experience

LBRLABEL PTE LTD

Intern, Logistics and Operations Team                                                                                            Mar 2023 – Aug 2023

  • Support for Daily Operations, including inventory management, order processing
  • Managing queries from email, Shopify and Tiktok platform
  • Integrating products from Shopify to Tiktok Platform

 

Tele-Centre Services Pte Ltd

Customer Experience Officer, COVID-19 Team                                                                                          May 2022  – Jul 2022

  • Efficiently responded to an average of 20 daily inquiries from the public regarding COVID-19 regulations and vaccination protocols.
  • Coordinated and liaised with various departments in Ministry of Health Singapore for complex cases.

 

South West Community Development Council, People's Association 

Project Administrator, Project Management & Development Team    May 2021 - Jul 2021

  • Performed tracking, coordination and follow up duties for Girls' Brigade Friend-In-Deed Project involving 3100 beneficiaries.
  • Processed taxi voucher application received from the South West community, amounting to $18,000 worth of vouchers.
  • Drafted South West Youth Fund Application Assessment for fund application submitted by student-led volunteer projects.

Vital Shared Services

Finance Administrator, Finance Services Team                                         Mar 2020 - Aug 2020

  • Processed 5 - 10 invoices for various government purchases daily.
  • Processed 10 -15 service request from various ministries through VOICES platform daily.

DBS 

Intern, Merchant Onboarding Team                                                               Sep 2019 - Dec 2019

  • Processed merchants' application for a NETS credit card terminal, including billing and invoicing amounting to $300.
  • Liaised with key stakeholders such as NETS, merchant and relationship manager on a daily basis.
  • Performed key updates according to merchants' request, processing 10 requests daily.

Bank of China 

Intern, Compensation and Benefits Team                                                       Sep 2018 - Oct 2018

  • Processed temporary staff, intern's pay and overtime pay using the Paymaster system on a monthly basis.

Claimed reimbursement for Government-paid childcare leave of up to $500

Education

Singapore Management University

Bachelor of Business Management, Major in Operations Management       Aug 2020 - Dec 2023

 

Temasek Polytechnic 

Diploma in Business, Major in Banking and Finance                               Apr 2017 - May 2020

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