Ru Yi

Hi, I am a 3rd Year Business Student at Singapore Management University, majoring in Operations Management.

LBRLABEL PTE LTD

Intern, Logistics and Operations Team                                                                                            Mar 2023 – Aug 2023

• Support for Daily Operations, including inventory management, order processing
• Managing queries from email, Shopify and Tiktok platform
• Integrating products from Shopify to Tiktok Platform

Tele-Centre Services Pte Ltd

Customer Experience Officer, COVID-19 Team                                                                                          May 2022  – Jul 2022

• Efficiently responded to an average of 20 daily inquiries from the public regarding COVID-19 regulations and vaccination protocols.
• Coordinated and liaised with various departments in Ministry of Health Singapore for complex cases.

South West Community Development Council, People's Association 

Project Administrator, Project Management & Development Team    May 2021 - Jul 2021

• Performed tracking, coordination and follow up duties for Girls' Brigade Friend-In-Deed Project involving 3100 beneficiaries.
• Processed taxi voucher application received from the South West community, amounting to $18,000 worth of vouchers.
• Drafted South West Youth Fund Application Assessment for fund application submitted by student-led volunteer projects.

Vital Shared Services

Finance Administrator, Finance Services Team                                         Mar 2020 - Aug 2020

• Processed 5 - 10 invoices for various government purchases daily.
• Processed 10 -15 service request from various ministries through VOICES platform daily.

DBS 

Intern, Merchant Onboarding Team                                                               Sep 2019 - Dec 2019

• Processed merchants' application for a NETS credit card terminal, including billing and invoicing amounting to $300.
• Liaised with key stakeholders such as NETS, merchant and relationship manager on a daily basis.
• Performed key updates according to merchants' request, processing 10 requests daily.

Bank of China 

Intern, Compensation and Benefits Team                                                       Sep 2018 - Oct 2018

• Processed temporary staff, intern's pay and overtime pay using the Paymaster system on a monthly basis.

Claimed reimbursement for Government-paid childcare leave of up to $500

Singapore Management University

Bachelor of Business Management, Major in Operations Management       Aug 2020 - Dec 2023

Temasek Polytechnic 

Diploma in Business, Major in Banking and Finance                               Apr 2017 - May 2020