Sean Lee

• IT trained; exposed to crypto since 2019, started with Solidity development
• Increased involvement in DeFi as an analyst/market participant early 2021, entered NFT scene mid 2021
• Familiar with analysing the crypto markets backed by research and data

Binance                                                                                                                                     Jul 2022 to Feb 2023 

 Strategy Data Analyst

• Generated daily, weekly and monthly reports based on crypto market intelligence and data trends
• Built and maintained data analytics dashboards to provide fresh proprietary insights
• Developed deep understanding of NFT/metaverse landscape and competitor analysis to tailor existing and new product offerings
• Conducted team cadence calls to run through market outlook, strategy and innovation initiatives
• Responsible for business development and partnership calls (from introductory to closing stage)
• Optimised workflow methodologies which improved research and BD efficiencies by 30% on average

VMware                                                                                                                                     Jul 2021 to Jul 2022 

 Technical Account Manager

• Responsible for relationship building, customer success and advocacy by use of focus groups, CSATs, NPS
• Coordinated end-to-end issue management, escalation and resolution involving key stakeholders
• Optimised day 2 operations for customers based on their specific business and technical requirements
• Provided technical guidance to C-suite executives by adopting deployment and operations’ best practices
• Engaged in cross-collaborative work with other internal teams such as Sales, SEs, Cons
• Facilitated retention and growth of various clientele from SME, to commercial to government entities (APAC)

Singapore Management University - Bachelor of Science: Information Systems 

(Summa Cum Laude/ 1st Class Equivalent)

• Cumulative GPA: 3.81/4.00 
• Global Impact Scholarship Award 
• Dean’s List, AY2017/2018, AY2018/2019, AY2019/2020
• Valedictorian Candidate