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Syed Abdulkadir Bin Alwi Alsagoff

Syed Abdulkadir Bin Alwi Alsagoff

Customer Service Executive
Singapore

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About Syed Abdulkadir Bin Alwi Alsagoff:

Have always been exposed to AV industry as an AV technician.  Hired under Espousal Fusion Entertainment, I have worked with several events space on a contractual basis e.g Raffles Town Club and Rasa Sentosa. Also managed av systems at adhoc marketing campaigns by locally renowned banks. Always looking forward to be an AV technician again after covid.

 

Experience

2022 to current
TDCX Pte Ltd.
Client Service Executive 
Address: 750D Chai Chee Road, #06-01/06, ESR BizPark @ Chai Chee, Singapore 469004 
Duties: 

  • Manage and service flight bookings for Premium Passengers Club members through phone communication. 
  • Provide relevant and current travel information e.g travel advisories, covid-19 restrictions etc.
  •  Maintaining service level by adheringto KPIs( Key Performance Indicators)

2021 to 2022
TS Group Pte. Ltd.
Operations Executive(Assist-Team Lead)
Address: Link@AMK 3 Ang Mo Kio Street 62, #01-55 Singapore 569139
Duties:

  • Part of operation team of quarantine centre for COVID-19
  • Ensuring the right group is admitted into quarantine centre
  • Attending to patients' requests for external help
  • Assist to manage a team of OEs( Scheduling/Update of Attendance etc)

2020 – 2021
MSR Interior Design Pte. Ltd.
Project Coordinator
Address: 530 Bedok North Street 3 #01-628 Singapore 460530
Duties:

  • Contacting leads provided by the company
  • F2F presentations with clients to discuss on design plan 
  • Complete sales process of each renovation project 
  • Coordinate renovation processes (from hacking to carpentry
    etc.)
  • Deal with both residential and commercial properties
  • Develop marketing strategies to generate new leads and stay
    relevant in the market (social media, tiktok, flyer distribution
    etc.)

2019 - 2020
ERP 21 Pte Ltd
Logistics Assistant at Janio Asia Pte Ltd(Part-time)
Address: 60 Paya Lebar Road #10-41 Singapore 409051
Duties:

  •  Scanning and Weighing of Parcels
  • Managing new part-timersOverseeing ground operations 
  • General Warehousing Movements 
  • Scanning of Return Parcels from Last Mile partners

2016 - 2017
Company: Espousal Fusion Entertainment
Position Events Coordinator/Audio Technician(Part-time)
Address: 960 Hougang Avenue 9 Singapore 530960
Duties:

  • Coordinating events for roadshows/weddings/etc
  • Setup/Teardown of Audio Equipments
  • Client Management
  • Attached to AV team from Rasa Sentosa and Raffles Town Club

 

Prior to this, have also vast experience working in Jamming/Rehearsal studios like 4tones Music and Epic Studio. Hence, very familiar with audio equipment.


 

Education

Diploma in Electronics, Computers and Communications Engineering

Graduated in 2008 from Singapore Polytechnic

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