timothy yun

I'm a dedicated General Manager who leads the the company by example. Refer to my resume for more details. 

• Head of pre-opening team for outlets - including conceptualisation, renovation, management and execution (coordination of between stakeholders, regulatory bodies and vendors).
• Heads daily operations for both outlets, including full setup catering for events.
• Financial planning, forecasting, cost management of outlets, strategic operating plans and future expansion mapping.
• Developed core and seasonal menu, recipes (mains, pastry, desserts and beverages), packaging for dine in, delivery, catering and production. 
• Create and update SOPs into training manuals to ensure business continuity. 
• Ensures compliance of company’s internal controls, polices, and procedures by all employees.
• Implemented ways to streamline processes within the company - optimisation of FOH, BOH, deliveries, catering and production to maximise net profits.
• Batch scaling production from 1 to 140 portions with shelf-life testing and monitoring whilst maintaining best quality possible and occupying a small footprint. 
• Control operational costs and identifying measures to cut waste including managing food waste in all stages of operation and cross training among employees to allow efficient labour allocations.
• Periodic negotiations with landlord and suppliers for better prices by ensuring good relations, reasonable credit terms and prompt settlement of payments. 
• Created a safe, inclusive, fair, non-discriminatory and pleasant work environment for the whole team whilst providing opportunities for career progression and minimising attrition rates.
• Implemented Food Safety Management Systems for catering, conducts Food Hygiene Audits for retail outlets and applied for MUIS Certification for both catering and retail outlets.
• Implemented business continuity plans throughout the COVID’19 pandemic - attrition rate kept to below 5%, with overall revenue improved by over 22% YOY despite the regulations.
• Managed all of the restaurant’s social media platforms such as Instagram and Facebook.
• Achieved Google Rating of 4.3 stars with 1500+ reviews for Yishun Outlet and 4.6 stars with 150+ reviews for Beatty Road Outlet.

Rated 3 stars on Food King (‘Food King Good’) and featured on other media platforms such as StraitsTimes, 8Days, Mothership, and Seth Lui.

Bachelors of Engineering (Chemical) from University of New South Wales
Diploma in Chemical Engineering from Temasek Polytechnic