Xuan Lim

Areas of Expertise - Solution Selling, Account Management, Channel Engagement and Product Management      

Customer-first mindset, a strong believer in learning agility -  continually unlearning old ‘rules' and relearning new ones which requires continually questioning assumption about how things work and ‘relearning’ what is now relevant in the industry, career and life.

Passionate about driving sustainable business solution and customer success, an inquisitive thinker who always seek win-win resolution with the desire to learn new skills from multidimensional perspective and explore new possibilities.

Highly independent,  dynamic, resilient, driven and meticulous account manager with strong analytical and problem solving skills. Passionate about technology growth, customer satisfaction, technology optimization, roadmap projection, account planning, competition analysis and escalation management. Drives innovation and revenue growth by truly understanding customer needs, align expectations and business goals from both business and technical aspects. 

Account Manager - Trend Micro (March 2022 - Present)

Business Development Manager (Cisco) - Ingram Micro Asia Pte Ltd  (Sep 2020 - March 2022)

Channel Account Manager - Netpoleon Solutions Pte Ltd (May 2019 - Sep 2020)

Gap Year - Solo Backpacker (2018)

Senior Executive, Brand Communication - In2 Marketing and Consulting Pte Ltd (Nov 2014 - Oct 2017)

Marketing Executive ( July 2013 - Oct 2014)

Bachelor of Communication (Hons) Public Relations, minored in Integrated Marketing Communication and Advertising

University Tunku Abdul Rahman, Malaysia | 2013

• Top performer and leader among the 191 students in campaign planning and management

• Nominated as the campaign director (Volunteerism II) and acknowledged with high complimentary remarks by Faculty Dean