Guest Service Manager - Singapore - SEAMEO REGIONAL LANGUAGE CENTRE

SEAMEO REGIONAL LANGUAGE CENTRE Singapore

1 week ago

Description

Roles & Responsibilities

Job Description:

Manage the daily operations of the front office to ensure efficient functioning of the team
Responsible for coaching Front Office team members to ensure services rendered are effective, efficient and comply with the Hotel's standard
Develop operations plans and monitor room inventory
Collaborate with various departments on operational requirements
Plan and schedule Front Office team duty roster and forecast projected occupancy for Front Office Manager's approval
Ensure Front Office team comply with work ethics and grooming standards to all policies, and procedures determined by the Hotel
Handle guests' concerns and feedback tactfully and follow-up on corrective actions if required
Ensure the general cleanliness and maintenance of the hotel premise
Perform other tasks as assigned

Requirements:

Diploma in Hospitality or Tourism, or a related field will be advantageous
Minimum 3-5 years of experience in the hotel industry, especially the Front Office
Matured and positive individual, capable of multi-tasking and working in a fast-paced environment
Good interpersonal and communication skills
Well-groomed and upholds a professional nature outlook
Able to commit to 6-day rotating shifts including public holidays and weekends
Good knowledge of MS Office programs

Tell employers what skills you have

Coaching
Outlook
Front Office
Teamwork
staff roster
Housekeeping
Interpersonal Skills
Inventory
VIP
MS Office
Public Relations
Opera
Communication Skills
Customer Service
Hotel Management
Directing
Hospitality

Customer Service Manager

1 week ago

SAFRAN HELICOPTER ENGINES Singapore

SAFRAN HELICOPTER ENGINES recrute: · Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport ...
Manager, Service Management/ IT Service Management

1 week ago

IT CONSULTANCY & SERVICES PTE LTD Singapore

**Requirement** · - Diploma/Degree in Information Technology or equivalent · - At least 5 years of relevant experience · - Experience in Service Management, Configuration Management, Incident Management, IT Security Management, and IT Security Compliance & QA Management · **Respo ...
Service Manager

1 week ago

EA RECRUITMENT PTE. LTD. Singapore

**- Company located at International Business Park** · **- Working hours: Monday - Friday normal working hour** · **- German MNC** · **- Well Established Industrial Machinery & Equipment Company** · **- AWS + Variable Bonus + Excellent Benefits** · **Job Scope** · - Manage after- ...
Services Manager

1 week ago

Signify Singapore

Singapore, Singapore · Category · Service · Posted Date · 02/15/2024 · Job Id · 347406 · We're looking for a **Services Manager **to join our **Singapore Team** in **Singapore**. · Working for Signify means being creative and adaptive. Our culture of continuous learning and commi ...
Service Manager

3 days ago

WEN JIA BAO MANAGEMENT PTE. LTD. Singapore

Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures. · - Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing. · - Train ...
Service Manager

3 days ago

NCS Singapore

**Service Manager**: · **Date**:10 Aug 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · The Service Manager is responsible for the managing and servicing of medium scale IT projects with quality, within scope and to ensure deliverables are on time and confo ...
Service Manager

1 week ago

57 EMPLOYMENT AGENCY PTE. LTD. Singapore

**Service Manager Responsibilities**: · - Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. · - Handling customer complaints or concerns quickly and profe ...
Service Manager

2 days ago

Avaloq Singapore

Company Description · Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and s ...
Service Manager

2 days ago

OCBC Bank Singapore

**Service Manager** **-** **(**230001AW**)** · **Responsibilities**: · - You will play an active role in supporting Relationship Managers to provide continuous service support to our customers in the Real Estate and Construction sector. · - To conduct daily checks on accounts to ...
Service Manager

1 week ago

CHALLENGER TECHNOLOGIES LIMITED Singapore

**Key Responsibilities**: · - Knowledge of NB/PC service repair · - Liaising with the partner service center · - Handle customer technical inquiries · - Coordinating with stores and challenger call center teams · - Notify Customer on device status · - Tracking of extended warrant ...
Service Manager

1 week ago

NCS Singapore

**Service Manager**: · **Date**:23 Nov 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **Responsibilties**: · - To lead and mentoring a team of SMO performing the following scope of work for System and Network Infra for a NCS key client: · 1. Service Manag ...
Service Manager

1 week ago

Beyondsoft International (Singapore) Pte Ltd Singapore

COMPANY DESCRIPTION · Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic ...
Service Management

1 week ago

G2 COMTECH ASIA PTE. LTD. Singapore

Coordinate, collate and automate the relevant service reporting, key performance indicators, measurements, and action items. · Coordinate incidents, problems, and service request management. · Implement problem management process (in consideration of automation) with contract tea ...
Service Manager

1 week ago

SECUREX GS PTE. LTD. Singapore

**Responsibilities**: · - Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. · - Ensure that the team is properly trained and equipped to deliver the service to customers. · - Building and mainta ...
IT Service Management

1 week ago

NCS Singapore

**IT Service Management (SMO, SAP Products)**: · **Date**:15-Mar-2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · Are you looking for value adding and impactful work? · Do you want to make a difference with your expertise? · With us, you'll be able to make ...
Service Manager

3 days ago

CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK Singapore

**ISAP/ITS Department Overview** · ISAP IT Production Centre is an offshore delivery center managing IT Operations (RUN) for Paris, London and Asia. With over 280 people, it constitutes the primary hub for Credit Agricole-CIB IT production teams. This setup was built 10 years ago ...
Service Manager

6 days ago

HR SOLUTIONS CONSULTANTS LLP Singapore

OUR COMPANY WOULD LIKE TO HIRE 3 SERVICE MANAGERS TO PROVIDE EXECLLENT SERVICE TO MY CUSTOMERS · THE ROLES AND RESPOSIBILITY OF MY SERVICE MANAGER WILL BE · 1) FLAIR IN PERSON, AND WELL VERSE IN COMMUNICATION SKILL · 2) PLEASANT LOOKING APPRANCES · 3) MUST BE ABLE TO WORK IN SHIF ...
Service Manager

2 days ago

BUTTER BISTRO PTE. LTD. Singapore

As an Service Manager, you should be able to identify ways to decrease the operational costs, exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Manager should be able to achieve exceptional ...
Service Manager

1 week ago

Singtel Singapore

**Service Manager**: · **Date**:10 May 2024 · **Location**: Singapore, Singapore · **Company**:Singtel Group · - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience ...
Service Manager

5 days ago

NATION EMPLOYMENT PTE LTD Singapore

As a Service Consultant at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the custom ...