IT Support Executive - Singapore - KIMLY FOOD MANUFACTURING PTE. LTD.

KIMLY FOOD MANUFACTURING PTE. LTD. Singapore

2 days ago

Description

Roles & Responsibilities

Job Responsibilities:

· Support ongoing operations and functioning of IT infrastructure in head office and outlets, as well as Point of Sale (POS) system in outlets.

· To assist in the smooth operation of the organization's IT processes and provide user support when required.

· Configuration, manage and maintain hardware and software including all peripherals, implement backup processes and assess the system for upgrades or replacement.

· After-hours on-call escalation and support for critical problem resolution.

· Work with vendor support to resolve technical problems.

· Provide support for Windows / Linux System Administrations, incident resolution, and maintenance.

· Provide administration for Windows Server OS and roles/features including Active Directory and Microsoft 365.

· Perform email administration such as creating/maintaining user IDs and email addresses.

· Induct and train users in IT applications, advice, and educate users on IT basic procedure/knowledge such as classify malicious mail.

· Maintain inventory of computer equipment and software resources.

· Provide and maintain documentation for all systems.

· Undertake any other duties in relation to your job scope as assigned by your Manager from time to time.

Job Requirements:

· Proven work experience and have at least 2-3 years of working experience in IT Operations.

· Good verbal and written communication skills.

· Must be able to work independently, take ownership of tasks and deliver outcomes in a timely manner.

· Good analytical problem-solving skills with an innovative approach to providing solutions.

· Competent at documenting standard/ applications operating procedures, processes, and work instruction.

· Ability to balance day-to-day operations with administrative tasks.

· MCSA, MCSE, CCNA certification will be an added advantage.

. With Class 3 Driving License

Tell employers what skills you have

Hardware
CCNA
Inventory
Active Directory
Administration
Information Technology
IT Operations
MCSA
Windows Server
MCSE
Driving License
Class 3 Driving License
Software Testing
Windows
Linux
Able To Work Independently

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