Jobs

    EUC Engineer - Singapore - MORGAN MCKINLEY PTE. LTD.

    MORGAN MCKINLEY PTE. LTD.
    MORGAN MCKINLEY PTE. LTD. Singapore

    3 days ago

    Default job background
    Description
    Roles & Responsibilities

    Job Description

    Provide IT Support

    • Provide technical support to users
    • Perform ad-hoc analysis
    • Assist users with hardware and software installations
    • Act as a resource for colleagues with less experience

    Maintain Systems

    • Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
    • Develop supporting documentation of all activities
    • Research alternates to existing software and hardware

    Implement New Systems

    • Install hardware equipment, software and maintenance agreements
    • Perform acceptance testing of installed/upgraded equipment
    • Oversee integration, compatibility and continuing operations of systems to ensure minimal disruption
    • Design new methods of highly complex reporting and presentation
    • Conduct office automation feasibility studies

    Resolve Issues

    • Coordinate activities to identify, diagnose and rectify problems with little precedence
    • Simulate user problems to resolve operating difficulties
    • Develop innovative solutions and/or systems modifications to reduce user problems
    • Develop mitigating and/or preventive solutions
    • Assist senior leaders in disaster recovery planning and testing

    Requirements

    • Diploma/Degree in Computer Science of equivalent
    • At least 5 years' experience in developing, implementing and maintaining IT systems
    • Experience in mass EUC deployment for building relocation, renovation projects and new set-up implementation
    • M365 experience is an added advantage.
    • Certification in ITIL, MCSE preferred

    EA Licence No: 11C5502 | EAP Registration No: R

    Tell employers what skills you have

    Feasibility Studies
    Technical Documentation
    Construction
    Hardware
    Electrical
    Data Engineering
    MCSE
    Application Support
    ITIL
    Office Automation
    Acceptance Testing
    Disaster Recovery
    Linux
    Software Development
    Technical Support
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