- Support multiple subsea cables O&M, and troubleshoot a variety of issues in a timely manner.
- Perform fault isolation based on the troubleshooting outcome.
- Coordinate with NOC, smart hands and equipment manufacturers to resolve issues and restore service.
- Work cross-functionally and cross-regionally with other network operational support teams.
- Partner with and escalate to, various teams in pursuant of restoring service and limiting impact.
- Manage and escalate critical events while communicating clearly and concisely. Document and optimize operational processes and procedures.
- Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
- Identify areas for automation and create or participate in the solution with scripting or coding skills.
- Support deployment activities and operation readiness.
- Partner with audit teams to ensure accurate inventory and documentation.
- Knowledge and experience of Subsea and DWDM technology.
- Knowledge of Subsea technology including open cables, WSS ROADMs, Branching Units and Repeaters.
- Experience understanding architecture for system dependencies and translate these into deployable solutions.
- Experience in analyzing situations, troubleshooting, systems and tools, and problem solving.
- Experience managing and switching BU's, WSS BU's
- Experience managing PFE and troubleshooting complex subsea power and grounding issues.
- Experience in Subsea Operations, Deployments and Technology with 8-10 years industry experience
- Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer
- CLS Management experience including facilities maintenance and security
- Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
- Experience in the Subsea O&M including (but not limited to), marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading
- Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs
- Familiarity with DCN operations, management, network security and architectures
- Documentation and communication experience.
- Knowledge with the Network Management system (NMS), Element Management system (EMS) and CLI interfaces of different vendor platforms.
- Ability to operate autonomously, strong analytical skills, coupled with a strong sense of ownership, urgency and drive.
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Description
Introduction to the role:Looking for a Subsea Operations Support Engineer responsible for the Operational support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to operate and maintain the subsea cables and get involved in all aspects of operations.
Minimum Qualifications
We regret to inform that only shortlisted candidates will be notified / contacted.
For more information you can email Kenneth Kwok in our Singapore office on quoting Job Reference Kenneth Kwok
Job Reference: Kenneth Kwok
EA Registration No: Kwok Yi Zhi Kenneth, R
Allegis Group Singapore Pte Ltd, Company Reg No N, EA License No. 10C4544