Senior Desktop Engineer - Singapur, Singapore - NCS

NCS Singapur, Singapore

4 days ago

Full time

Description

Job Description

As a Senior Desktop Engineer, you will provide the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards and timely manner. The broad area of your job responsibilities will cover the following:

Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project.
Manage client platform implementation/upgrade project.
Perform on research/evaluation of client platform tools.
Provide systems related technical advice to customers or project team.
Manage client platform management systems.
Manage systems changes through change request process & provide status reports to the relevant parties.
Perform client platform related presales tasks.
Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
Ensure service level meet requirement. Propose and implement action plan when required.
Established facility management standards/best practices to ensure
operation consistency across project/facility management teams.

Qualifications

Min. ITE/Diploma graduate with 3 years experience in desktop support
Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365
Demonstrate knowledge in the support of workstations, and related components
Good verbal and written communication skills
Good coordination skills
Ability to prioritize effectively and work with a sense of urgency
Effectively communicates with teammates and managers

Desktop Engineer

1 week ago

JOS (SG) Pte Ltd Singapore

Company · JOS (SG) Pte Ltd · Designation · Desktop Engineer (Intern) · Date Listed · 13 Feb 2023 · Job Type · Entry Level / Junior Executive · - Intern/TS · Job Period · Flexible Start, For At Least 6 Months · Profession · IT / Information Technology · Industry · Computer and IT ...
Desktop Engineer

1 week ago

Rapsys Technologies Singapore

_**Position: Desktop Engineer**_ · - _ · The Desktop Engineer responsibilities include: · - To provide VIP support with track record of VIP support minimum more than 3 years of support experience · - As a single point of contact for incident resolution, coordinating with another ...
Desktop Engineer

1 week ago

ITCONNECTUS PTE. LTD. Singapore

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office · - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software · - Use tools and methodologies to load, copy and customize ...
Desktop Engineer

5 days ago

ITCONNECTUS PTE. LTD. Singapore

**Desktop Engineer** · - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office · - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software · - Use tools and methodologies to ...
Desktop Engineer

2 days ago

THE HACENS TALENT PTE. LTD. Singapore

Desktop Engineer (Desktop Support) · **Salary**: $3,000 to $4,000 per month · Working location: Punggol / Pioneer / City Hall · Job description: · - Provide desktop support, maintenance, and basic infrastructure/network troubleshooting · - Deliver customer experience to the highe ...
Desktop Engineer

1 day ago

INNOVATIQ TECHNOLOGIES PTE. LTD. Singapore

Roles & Responsibilities · - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office · - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software · - Use tools and methodologie ...
Desktop Engineer

1 day ago

ITCAN Pte Ltd Singapore

Looking for Desktop engineers who has minimum 1 year of Desktop experience and okay with the following shift timings: · Monday to Friday PM to 10.30 PM · Weekends AM to 5.30 PM · Weekly 2 days will be off(might be on weekdays or weekends) · **Job Type**: Contract · Contract lengt ...
Desktop Engineer

1 week ago

JOBSTER PRIVATE LTD. Singapore

**Key Responsibilities**: · 1. **Desktop Deployment and Configuration**: · - Deploy and configure Windows-based desktop systems, ensuring they meet organizational standards and user requirements. · - Customize desktop images, software installations, and configurations based on us ...
Desktop Engineer

1 week ago

KG SOWERS GROUP PTE. LTD. Singapore

**Job Description & Requirements**: · - Requires to perform IT tasking such as reformatting of computers and installation of drivers · - Deployment, configuration, and troubleshooting (Office 365/Desktop/UPS/Server/Cisco Network) · - Assist senior IT engineer to customer site for ...
Desktop Engineer

22 hours ago

RK RECRUITMENT PTE. LTD. Singapore

**Desktop Engineer · **Benefits Summary**: · - Basic up $3500 + Variable Bonus · - Monday - Friday: 9am - 6.30pm · - Kaki Bukit/ Bartley MRT · **Responsibilities**: · - Experience with Desktop Troubleshooting · - Oversee computer security and anti-virus updates, etc · - Carry out ...
Desktop Engineer

22 hours ago

ALPSOFT TECHNOLOGIES PTE. LTD. Singapore

**Responsibilities**: · - Provide desktop support at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications, to ensure customer satisfaction and service operation are achieved · - ...
Desktop Engineer

1 week ago

ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Singapore

**1 Year Contract Desktop Engineers x 5** · **(Renewable contracts) · **Working Location**:North, Accessible from Yio Chu Kang MRT · **Working Hours**:8:30am - 6 pm (5 days work week) · - Handling delivery of laptops and accessories · - Updates of asset records in asset tracking ...
Desktop Engineer

1 week ago

Ellwood Consulting Singapore

S- Posted by · - Shahbaz Khan- FinTech Headhunter We are currently seeking a dynamic and driven End User Computing (EUC) Engineer to join my client in their global team as a leading financial technology company. There EUC team plays a vital role in supporting all aspects of our o ...
Desktop Engineer

2 days ago

JOBSTER PRIVATE LTD. Singapore

**Role: Desktop Engineer** · **Location: Bugis** · **Duration: Renewable 1 year contract** · **Working Hours: M-F, office hours · JD - PRIMARY PURPOSE · Responsible for the construction, testing, installation, · operations & facility management of client platforms to meet agreed ...
Desktop Engineer

1 week ago

Alpheaus Pte Ltd Singapore

Company · Alpheaus Pte Ltd · Designation · Desktop Engineer · Date Listed · 14 Mar 2024 · Job Type · Entry Level / Junior Executive · - Full/PermFree/Proj · Job Period · Immediate Start, Permanent · Profession · IT / Information Technology · Industry · Computer and IT · Location ...
Desktop Engineer

2 days ago

MATRIX PROCESS AUTOMATION PTE. LTD. Singapore

Requirement · To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to achieve customer' expectation. · Log all reported incidents using the incident ticketing tool. · Provide first level support to troubleshoot and resolve t ...
Desktop Engineer

1 week ago

MAESTRO HUMAN RESOURCE PTE. LTD. Singapore

Level 1/Level 2 Troubleshooting, support and maintenance of AV/ System · - Support and maintenance of AV/ System equipment in customer sites · - Support IT activities including AV /System implementation and testing for new buildings · - Liaise with users, vendors and IT Team as r ...
Desktop Engineer

1 week ago

Rapsys Technologies Singapore

Performed Desktop Support services to users · - This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. · - Perform imaging/re-imaging · - Perf ...
Desktop Engineer

1 hour ago

ITCAN Singapore

Strong in troubleshooting, End user support, Performed Support services to end users Strong in troubleshooting the Pcs, Laptops, Printers, Desktop, Perform troubleshooting for client platform related problems · - Support Windows OS, office software, and other Desktop Related Soft ...
Desktop Engineer

1 week ago

SKY & F PTE. LTD. Singapore

**Job Description**: · - Provide assistance to end-users for any IT related issues · - Deploy, maintain, upgrade and support client computer systems including hardware, software, network connectivity and related IT peripherals · - Escalation of complex issues to next level for as ...