Jobs

    Sales and Service Manger - Singapore - CONTIWHIZ AUTOMOTIVE PRIVATE LIMITED

    CONTIWHIZ AUTOMOTIVE PRIVATE LIMITED
    CONTIWHIZ AUTOMOTIVE PRIVATE LIMITED Singapore

    1 week ago

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    Description
    Roles & Responsibilities

    The key roles and responsibilities:

    1. Setting Sales Goals and Targets: Sales managers are responsible for setting achievable sales goals and targets for their team. These goals should be aligned with the overall objectives of the organization.
    2. Developing Sales Strategies: They develop effective sales strategies to meet the company's objectives and drive revenue growth. This includes identifying target markets, defining sales approaches, and creating action plans.
    3. Recruitment and Training: Sales managers recruit, train, and develop the sales team. This involves hiring new sales representatives, providing training on sales techniques, product knowledge, and company policies.
    4. Performance Monitoring and Evaluation: Sales managers monitor the performance of individual team members against set targets. They analyze sales data, track progress, and provide feedback to team members to help them improve.
    5. Motivating the Sales Team: They are responsible for keeping the sales team motivated and engaged. This could involve implementing incentive programs, recognizing achievements, and providing support and encouragement.
    6. Sales Forecasting and Budgeting: Sales managers are often involved in forecasting sales volumes and revenue for future periods. They also play a role in setting sales budgets and managing expenses.
    7. Customer Relationship Management (CRM): They oversee the implementation and use of CRM systems to manage customer interactions, track leads, and monitor sales activities.
    8. Market Research and Analysis: Sales managers conduct market research to identify new opportunities, trends, and customer needs. They analyze competitor activities and adjust sales strategies accordingly.
    9. Managing Sales Processes: They ensure that sales processes are efficient and effective. This includes refining sales pipelines, optimizing lead generation methods, and improving sales workflows.
    10. Collaboration with Other Departments: Sales managers collaborate with other departments such as marketing, product development, and customer service to ensure alignment and cohesion across the organization.
    11. Handling Customer Concerns and Complaints: They address customer concerns and complaints escalated by the sales team. This involves resolving issues promptly and ensuring customer satisfaction.
    12. Reporting and Communication: Sales managers regularly report on sales performance, forecasts, and market trends to senior management. They also communicate changes in sales strategies or policies to the sales

    Sales Experience (spare parts ): A strong background in sales is essential. sales managers MIn 5 yers experience working in sales roles on spare parts .

    Management Experience: Experience in managing teams, even if not in a sales context, is highly valued. This demonstrates leadership, communication, and organizational skills.
    Skills:Sales Skills: Strong sales skills are fundamental, including prospecting, negotiation, closing, and relationship-building.
    Leadership Skills: Effective sales managers need leadership skills to motivate and manage their team, set goals, and provide guidance.
    Communication Skills: Excellent verbal and written communication skills are crucial for interacting with team members, clients, and senior management.
    Analytical Skills: Sales managers must analyze sales data, trends, and performance metrics to make informed decisions and develop effective strategies.
    Organizational Skills: Managing multiple tasks, projects, and people requires strong organizational skills.
    Problem-Solving Skills: Sales managers must be able to identify issues and develop creative solutions to overcome challenges.
    Customer Relationship Management (CRM): Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data

    PLEASE TAKE NOTE THAT

    THE CANDIATE SHOULD HAVE MIN 2 YEARS EXPERIENCE IN HANDLING SPARE PARTS AND A GOOD KNOWLEGE OF PART NUMBERS , PART CATALOUGE AND PART BOOK.

    Tell employers what skills you have

    Negotiation
    CRM
    Market Research
    Forecasting
    Customer Relationship
    Budgets
    Analytical Skills
    Customer Relationship Management CRM
    Relationship Management
    Incentive Programs
    Communication Skills
    Budgeting
    Customer Satisfaction
    Customer Service
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