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Operation Manager

    Operation Manager - Singapore - BELIEVE & CONQUER PTE. LTD.

    BELIEVE & CONQUER PTE. LTD.
    BELIEVE & CONQUER PTE. LTD. Singapore

    5 days ago

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    Description
    Roles & Responsibilities

    Job Description

    We are seeking a highly motivated and experienced Operations Executive to oversee the daily operations and management of our gym. The Operations Executive will be responsible for ensuring the smooth functioning of the facility, managing staff, implementing operational strategies, and maintaining high-quality customer service standards.

    Key Responsibilities

    Individual to be involved in:

    Oversee day-to-day operations of the gym, including staff management, facility maintenance, and customer service.

    Develop and implement operational policies, procedures, and protocols to enhance efficiency and productivity.

    Manage and schedule staff, ensuring adequate coverage during operating hours.

    Coordinate with vendors and suppliers to ensure inventory levels meet operational needs.

    Monitor and maintain equipment functionality, organizing repairs and replacements as necessary.

    Uphold high standards of customer service and satisfaction, addressing customer inquiries and concerns.

    Collaborate with the management team to develop strategies for business growth and improvement.

    Prepare regular reports on operational performance, identifying areas for enhancement.

    Technical Skills & Competencies

    1. Oversees day-to-day operations of the gym

    2. Provide excellent customer service

    3. Oversees business growth with Director

    Tell employers what skills you have

    Leadership
    Microsoft Office
    Microsoft Excel
    Interpersonal Skills
    Inventory
    Administration
    Strategy
    Compliance
    Project Management
    Communication Skills
    Budgeting
    Facility Maintenance
    Team Player
    Customer Service
    Staff Management

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