- Collaborate closely with clients to comprehensively gather business requirements and understand customer business processes, needs, and requirements for LOS systems, banking systems, etc.
- Analyze requirements from customers from both business and end-user perspectives.
- Ensure clear understanding of business requirements by the development team and provide input to design and product specifications.
- Document functional and business requirements.
- Create wireframes, activity diagrams, and system process flows.
- Track all change requests from customers and manage project requirements, specifications, and change requests.
- Work closely with the development team to review specifications, conduct Q&A sessions, provide consultancy on solutions, and resolve issues.
- Perform other tasks as assigned.
- Bachelor's degree in Information Technology, Computer Science, or equivalent.
- At least 3 years of related experience.
- Deep knowledge of software development processes and experience in Banking products and projects with critical functional knowledge.
- Proficiency in using Microsoft Visio, Miro, prototyping, wireframe, and use case tools.
- Strong business analytical skills and logical thinking, with the ability to grasp complex software systems quickly.
- Excellent communication skills to convey complex ideas clearly and effectively.
- Experience in creating clear, concise documentation.
- Advanced English communication skills, both spoken and written.
- Strong communication, presentation, and management skills.
- Enthusiastic, responsible, eager to learn, and capable of working under pressure.
- Able to travel.
- Singaporean or Permanent Resident.
- Practitioner of BABOK.
- Certified Business Analysis Professional (CBAP) is a major advantage.
- Good knowledge of UML.
- Experience working/living in cross-culture, international environments.
- Experience in international projects is a plus.
- Competitive remuneration package
- Office working hours with flexible arrangement
- Health Insurance
- Leave entitlements
- CPF contribution*
- Travel opportunities
- Company vacations
- Trainings
- Website:
- Facebook:
- LinkedIn:
- Job Application Letter with "Business Analyst" in the subject line
- Updated CV in English, including your contact email, phone number, and salary expectations.
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Business Analyst - Singapore - SMARTOSC PTE. LTD.
1 day ago
Description
Roles & ResponsibilitiesWe are currently looking for a bright, and tenacious Senior Business Analyst, experienced with Banking Projects.
You love collaborating with a large team, handling multiple stakeholders with large-scale scope, and are experienced in delivering complex, enterprise-level IT projects.
Working location: Singapore
Key Deliverables and Responsibilities:
Requirements:
Preferred:
Salary: From SGD 7,000
Benefits:
About SmartOSC
Established in 2006, SmartOSC is a premium, full-service eCommerce agency. We offer simple yet effective solutions, from consulting, website development, UX/UI design to managed services. With a variety of large customers in North America, Asia, ANZ and Europe, SmartOSC's technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely and Salesforce Commerce Cloud.
Over the years, SmartOSC has attracted both tech and non-tech specialists, increasing the number of employees to over 1,000 across Vietnam, Singapore, Japan, USA, Australia, UK, Thailand, Korea and Indonesia. With a "people-centric" strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.
For additional information about SmartOSC, please visit:
Youtube:
About SmartOSC Fintech
With the strong foundation and the notable success of SmartOSC, SmartOSC Fintech CORP established with great ambition to power the world cashless society and become a true Digital Banking/Digital Lending/Digital Payment Partner of all clients all over the world.
For further information about SmartOSC Fintech, please visit:
Website:
To Apply: Please submit your CV to with the following information:
For further discussion, pls. contact me via:
Phone / Zalo / Whatsapp: Ms. Quỳnh)
Tell employers what skills you haveExcellent Communication Skills
Management Skills
Team Handling
Analytical Skills
Business Analysis
Visio
Information Technology
Entitlements
Banking
Working Under Pressure
Consulting
Business Analyst
Software Development
Business Requirements
Magento