Operation Analyst - Singapore - ENCORA TECHNOLOGIES PTE. LTD.

ENCORA TECHNOLOGIES PTE. LTD. Singapore

1 week ago

Description

Roles & Responsibilities

Responsibilities

To participate in the day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alerts
To work with internal teams to validate alerts within stipulated SLA
To perform analysis on usage behavior trends to discover potentially fraudulent activities
To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring
Work with external partners to resolve issues or implement improvement to monitoring
To gain good understanding of internal business applications to be able to analyze, recognize and identify potentially anomalous activities
Investigate Data Loss Prevention (DLP) alerts and escalate DLP incidets in accordance to the DLP incident response and handling procedures
Carry out DLP System Ruleset change requests in accordance to change management procedures
Support management reporting of DLP incidents and statistics for ad-hoc and monthly reporting
Coordinate DLP audit requests; respond to questions or reporting requirements from local authorities as required
To work with internal cyber security teams to ensure investigations are comprehensive and to track and follow up on all escalated incidents to closure

Requirements

Education

Diploma/Degree in Business Information Technology/Business Analytics from recognized academic institutions
Technical Skills and Experience
Minimum 3-5 years of relevant experience as an insider fraud/threat analyst in a financial institution
Excellent analytical and investigative skills
Prior experience with analytical platforms Experienced with working with machine learning enabled platforms would be advantageous
Experience with administration and operation of DLP Systems preferred
Experience in development and fine tuning of DLP Ruleset preferred
Knowledge of Cyber Security would be advantageous
Relevant working experience in SOC environment and related processes will be added advantages

Tell employers what skills you have

Incident Support
Machine Learning
Incident Response
Change Management
Cyber Security
DLP
Administration
Threat Analysis
Tuning
Fraud
Statistics
Loss Prevention
Audit

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