- Provide membership services for Resorts World Sentosa's loyalty programme members including attending to general enquiries, creating new members accounts, keeping members updated of membership benefits and privileges.
- Work in partnership with the planning and sales team to promote membership programmes and benefits, as well as campaigns, promotions and events to attract and retain members.
- Serve as a one stop in-house host to identify and engage high value customers to develop key account relations and provide personalized services including restaurant and transport reservations and organizing leisure activities.
- Conduct surveys and analysis to collect guest feedback and compile observations to improve guest experience, contribute to the planning of members' only promotions and events, to encourage repeat visitations to Resorts World Sentosa.
- Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards.
- Degree or Diploma in business, marketing or hospitality.
- Good communication skills. Preferably with relevant business development, sales, customer service or loyalty programme marketing from the hospitality or service industry.
- Proficiency in English and Mandarin, and ability to converse in third language, or dialects is an added advantage
- Proficient in Microsoft Office applications such as Windows, Excel, Word and Power Point.
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Host - Guest Experience
Found in: Talent SG 2A C2 - 4 days ago
GRAND HYATT SINGAPORE SingaporeRoles & Responsibilities · You will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and ef ...
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Host (Immersive Experience)
Found in: beBee S2 SG - 1 day ago
Victory Hill Exhibitions Pte Ltd Singapore Full time, Internship, Part timeProvide engaging and quality service experience to guests by performing the following duties: · Welcome and engage guests warmly. · Sharing a brief script to guests to allow them to appreciate the interactives, exhibits and various zones in venue. · Engage guests by creating an i ...
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Executive / Senior Executive, Guest Experience Host
Found in: Talent SG 2A C2 - 2 days ago
RESORTS WORLD AT SENTOSA PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · Deliver excellent service and maximize guests' experience by understanding and meeting their expectations · Assigned at designated counters in the Casino to attend to the needs and requests of guests, e.g. application of Genting Rewa ...
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Mainframe Computer Programmer
Found in: Talent SG 2A C2 - 2 days ago
KRYJAS PRIVATE LIMITED SingaporeRoles & Responsibilities · The primary scope of this engagement is for support of mainframe OS, CICS and MQ online systems and the person will also be involved in the following areas. · Mainframe zSeries hardware · Mainframe zOS operating system · Mainframe IBM and 3rd Party Vend ...
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Mainframe System Administrator
Found in: Talent SG 2A C2 - 3 days ago
SOLDERFIELD PTE LTD SingaporeRoles & Responsibilities · Key Responsibilities: · The primary scope of this engagement is for support of mainframe OS, CICS and MQ online systems and the person will also be involved in the following areas. · Mainframe zSeries hardware. · Mainframe zOS operating system. · Mainfr ...
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Mainframe System Administrator
Found in: Talent SG 2A C2 - 5 days ago
A-IT SOFTWARE SERVICES PTE LTD SingaporeRoles & Responsibilities · Job Objectives · Mainframe system administrator. · Key Responsibilities · The primary scope of this engagement is for support of mainframe OS, CICS and MQ online systems and the person will also be involved in the following areas. · Mainframe zSeries ha ...
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Mainframe System Administrator
Found in: Talent SG 2A C2 - 5 days ago
SHELL INFOTECH PTE. LTD. SingaporeRoles & Responsibilities · The primary scope of this engagement is for support of mainframe OS, CICS and MQ online systems and the person will also be involved in the following areas. · Mainframe zSeries hardware · Mainframe zOS operating system · Mainframe IBM and 3rd Party Vend ...
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Host Captain
Found in: Talent SG 2A C2 - 4 days ago
VICTORY HILL EXHIBITIONS PTE. LTD. SingaporeRoles & ResponsibilitiesTo lead and manage the Host training based on ISD's interactive guest experience journey roadmap and eloquent delivery of the Host script of the various rooms. · To be the lead in hosting of NEON and RWS VVIPs as well as corporate and special events. · To ...
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Mainframe System Administrator
Found in: Talent SG 2A C2 - 23 hours ago
A-IT SOFTWARE SERVICES PTE LTD SingaporeRoles & Responsibilities · Key Skills: · Mainframe system administrator – MVS, CICS and MQ · Job Objectives · Mainframe system administrator. · Key Responsibilities · The primary scope of this engagement is for support of mainframe OS, CICS and MQ online systems and the person wi ...
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Technical Support
Found in: Talent SG 2A C2 - 3 days ago
ACTIVA MEDIA PTE. LTD. SingaporeRoles & Responsibilities · Job Responsibilities: · Front line support via telephone and emails · Ensure all issues are attended to efficiently · Manage customers requests and enquiries in a professional and timely manner · Liaise with vendor on all hosting matters · Basic trouble ...
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APAC Access Digital Channels Product Management
Found in: Talent SG 2A C2 - 3 days ago
JPMORGAN CHASE BANK, N.A. SingaporeRoles & Responsibilities · Join the APAC Access Digital Channels Product Management team to be part of our growing Payments business · As an Associate in APAC Access Digital Channels Product Management team, you will serve as a subject matter expert supporting our connectivity pr ...
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Senior IT Executive
Found in: Talent SG 2A C2 - 2 days ago
UNION PROPERTY HOLDING PTE. LTD. SingaporeRoles & Responsibilities · Job Description · Support to implement new IT tools and change the setting of existing IT tools in corporate with relevant. · Coordination of IT Risk management activities. · The core function is to support the technology-related operations of the compa ...
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Senior Manager
Found in: Talent SG 2A C2 - 3 days ago
MORGAN MCKINLEY PTE. LTD. SingaporeRoles & Responsibilities · Our client is a prominent healthtech company seeks a versatile and adaptable individual to join their ranks. This person will be involved in the development and change strategy to oversee the implementation of adoption of cloud hosting, cloud tools, clo ...
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Service Crew #Cafe
Found in: Talent SG 2A C2 - 4 days ago
COMMUNAL CONNECTIONS PTE. LTD. SingaporeRoles & Responsibilities · Are you looking for a fast-track learning pathway in the F&B industry? We have an exciting opportunity for you to join our client as a Service Crew. Seeking fun loving and passionate people to join F&B scene with career progression. Exciting career jour ...
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Software Engineer
Found in: Talent SG 2A C2 - 5 days ago
CPO PTE. LTD. SingaporeRoles & Responsibilities · Key Qualifications · Proficiency in programming languages such as Java, Python, or JavaScript. · Experience with cloud hosting platforms such as AWS, Azure, or Google Cloud Platform. · Strong understanding of Kubernetes and containerisation technologies ...
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R&D Senior/ Staff System Design Engineer
Found in: Talent SG 2A C2 - 5 days ago
KLA-TENCOR (SINGAPORE) PTE. LTD. SingaporeRoles & Responsibilities · Job Description · Design and develop metrology systems, with large focus on multidisciplinary engineering skills, based on latest technologies to fulfil customers from semiconductor manufacturing industry · Collaborate and host design reviews with multi ...
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Livestream Host
Found in: Talent SG 2A C2 - 5 days ago
JCO JEWELRY PTE. LTD. Singapore Part timeRoles & Responsibilities · Job Descriptions: · Introduce products to the audience in the live-stream room and guide them to place orders through live stream platforms such as Facebook and TikTok · Flexibly interact with the audience and activate the atmosphere during live streami ...
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FB/TikTok Live Host
Found in: Talent SG 2A C2 - 5 days ago
HAPPY CAT AUCTIONS LLP SingaporeRoles & Responsibilities · Responsibility : · Work as a host for live streaming sessions (notably on Tiktok and Facebook) · Review and sell products during live streaming · Actively engage and interact with followers and audience during live streaming session · Persuade followers ...
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Infrastructure Engineer, Systems
Found in: Talent SG 2A C2 - 3 days ago
AVENSYS CONSULTING PTE. LTD. SingaporeRoles & Responsibilities · Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success w ...
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Website Administrator
Found in: Talent SG 2A C2 - 2 days ago
SIMPLE SOLUTION SYSTEMS PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities · Manage and maintain the organization's website, ensuring that it is up-to-date, properly functioning, and visually appealing. · Regularly monitor website performance, conduct audits, and implement necessary improvements to ensure opti ...
Assistant Manager, Guest Experience Host - Singapore - RESORTS WORLD AT SENTOSA PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Requirements:
Customer Service Skills
Property Management
Customer Service Operations
Financial Management
Customer Service Management
Leisure
Casino Gaming
Property
Exceptional Customer Service
Gaming Industry
Internal Controls
Good Communication Skills
Gaming
gaming products
Regulatory Requirements
Customer Service
Decision Making
Hospitality
Customer Service Experience
Surveys
