Admin Executive - Singapore - SKYLINK GROUP HOLDINGS PTE. LTD.

SKYLINK GROUP HOLDINGS PTE. LTD. Singapore

6 days ago

Description

Roles & Responsibilities

Join Our Growing Team As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

Provide advisory roles for insurance related inquires
Provide quotation for customers and advise the best insurance and its products
Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer
Follow up with customers on Payment collection from customer
Follow up with existing customers base for policy renewal
Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims
Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle
Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting
Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction
Weekly and monthly updates and report to Directors

Requirements

At least 3 Year(s) of working experience in the related field is required for this position
Possess General Insurance Certificates (BCP, PGI and CommGI), Health Insurance (HI) certificates is an advantage.
Bilingual (Mandarin and English) to liaise with Chinese clients
Good interpersonal and communications skills with the ability to build strong client relationship
Meticulous with a flair for details, multi-task and highly committed
Able to prioritise, articulate issues, problem identification, evaluation, and provide resolution
Team player with self–discipline and willing-to-learn qualities

BENEFITS

Birthday Perks

Medical & Dental claimable + Insurance Coverage

Team Bonding & Activities

Easy access working location

Career Progression

Tell employers what skills you have

Customer Service Processes
sales & customer service
Customer Service Oriented
Group Insurance
Customer Service Delivery
Customer Service Operations
Company insurance
improve customer service
Team Player
Articulate
Excess
Customer Service
Customer Service Excellence
Health Insurance
Customer Service Experience

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