7) Housekeeping Supervisor - Yishun, Singapore - Orchid Country Club

Orchid Country Club

Verified Company

Yishun, Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Full time

Description

7) Housekeeping Supervisor (Full Time)
The Housekeeping Supervisor plays a vital role in ensuring the smooth operations of the housekeeping departments.

Their primary role is ensuring that Room Attendants are fully versed on their job requirements and completing their duties to the hotels set standards.

The supervisor will ensure pre and post shift duties are completed and finally ensure all staff are at work timeously, reporting discrepancies to the Head of Hotel.

Responsibilities:

Ensure allocations of cleaning rooms for the Room Attendants
Ensure rooms are being cleaned to set standards
Ensure rooms are being cleaned in line with timing standards for departure / arrival
Ensure that clean rooms are updated into the system as ready for reselling
Ensure that the appearance of Room Attendants are maintained.
Maintain bedroom and corridor standards
Liaise with Front Office regarding room allocation and changes, early arrival, guest special requests and room moves.
Report faults in rooms and corridors and follow up with maintenance
Ensure that staff have the correct cleaning detergents and cleaning cloths and are using them as trained
Train new and existing attendants and housemen as well as to guide and coach them
Encourage and support team work
Evaluate performance and productivity and maintain staff turnover
Communicate effectively with all departments.
Ensure Room Attendants manages trolleys and packs them neatly with all the correct guest supplies.
All working equipment is clean and stored accordingly.

Staff Management:

To provide effective leadership through professional manmanagement and encouragement of all subordinates
To ensure housekeeping staff are fully adherent of the Club's rules and regulations and that they are being upheld at all times
To ensure that training is implemented and maintained according to hotel policies
To maintain effective working relationships with line staff and fellow superiors
Any reasonable task as requested by the Head of Hotel

Requirements: