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    Sales Support cum Renewal Specialist DO/PO/Quotation - Singapore - LINKEDCORP HR CONSULTANCY PTE. LTD.

    LINKEDCORP HR CONSULTANCY PTE. LTD.
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    Description
    Roles & Responsibilities

    JOB SUMMARY:

    The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive

    assistance to the sales team while focusing on customer renewals. This position involves

    supporting field sales representatives in their activities and ensuring the successful retention

    of existing clients through effective renewal strategies.

    RESPONSIBILITIES:

    1. Sales Support:

    Collaborate with field sales representatives to facilitate the sales process, including

    lead generation, qualification, and follow-up.

    Assist in the preparation of sales presentations, proposals, and contracts to support

    sales efforts.

    Maintain accurate records of sales activities, customer interactions, and pipeline

    management using CRM software.

    Conduct market research to identify new sales opportunities and provide insights to

    the sales team.

    Coordinate with internal departments to address client needs and ensure timely

    delivery of products or services.

    2. Renewal Management:

    Proactively engage with existing clients to facilitate the renewal process and secure

    contract extensions.

    Monitor contract expiration dates and proactively reach out to clients to discuss

    renewal options.

    Negotiate renewal terms and pricing with clients to maximize revenue retention.

    Address client concerns and objections to renewal through effective communication

    and problem-solving.

    Collaborate with account management and customer success teams to ensure a

    seamless renewal experience for clients.

    QUALIFICATIONS & EXPERIENCE:


    • Minimum A Level/Diploma and above.


    • Immediate start.


    • Proven experience in sales support, customer service, or inside sales roles.


    • Strong communication skills, both verbal and written, with the ability to engage with

    clients effectively

    • Excellent organizational skills and attention to detail to manage multiple tasks

    concurrently.


    • Ability to work collaboratively in a team environment and build positive relationships

    with stakeholders.


    • Demonstrated ability to meet deadlines and achieve sales targets in a fast-paced

    environment.


    • Prior experience in contract negotiation and renewal management is a plus.

    Tell employers what skills you have

    CRM
    Market Research
    Lead Generation
    Account Management
    Sales
    Microsoft PowerPoint
    Microsoft Office
    Microsoft Excel
    Inventory
    ERP
    Invoicing
    Customer Success
    Sales Process
    Attention to Detail
    Communication Skills
    Administrative Support
    Customer Service
    Pricing
    Able To Work Independently
    Contract Negotiation


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