Jobs

    Coordinator, Sea Freight Import Billing, Singapore - Singapur, Singapore - DSV

    DSV
    DSV Singapur, Singapore

    6 days ago

    Default job background
    Description

    Time Type:

    Full Time

    Purpose of Position

    Provide a pro-active and comprehensive service to the customer in all aspects of import and ocean freight forwarding services provided by DSV Air & Sea.

    Key Tasks

  • Adhere to the Company Code of Conduct in daily endeavors for DSV Air & Sea.
  • Ensure shipment costs are updated correctly in CW1
  • Ensure timely invoicing of shipment as per company KPI
  • Verify vendor/intercompany invoices timely and raise disputes for incorrect invoices
  • Handle invoice disputes or queries in a timely manner
  • Perform Profit Share and follow up with overseas office on Profit Share.
  • Ensure the file "complete" status triggered upon completion on all the mandatory activity complete.
  • Timely follow up/coordinate/communicate information regarding invoices with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices).
  • Correspond and follow up on emails.
  • Escalation of all impediments to processing to direct reporting manager. Adherence to customer specific SOPs.
  • Maintain accountability and accuracy for updating and meeting deadlines for monthly billing reports required by customers
  • Handle documentation and/or reporting for specific accounts on billing
  • Adherence to Global standard processes /procedures and to Corporate Standard & Governance policies.
  • Participate in company projects and initiatives as required
  • Backup for the other team members as and when necessary
  • Mentor and guide newcomers or executives in the team
  • Any other job-related tasks as assigned by the superior.
  • Adherence to the Code of Conduct policy of the DSV Group

    • Competencies

  • Functional know-how in Customer Service Exports / Imports
  • Operational know-how (Document Processing Ocean)
    • Operational Understanding (Customs Clearance)
  • Understanding of DSV Export / Import Products
  • Understanding of legal/regulatory/statutory environment
  • Business acumen
  • Microsoft Office

    • Experience & Education

  • With at least 1-2 years of working experience in a similar position in Freight Forwarding, Field Operations, Consolidation Planning and Scheduling
  • Intermediate to advanced MSO applications

    • DSV – Global transport and logistics

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