Associate, Business Analyst, Consumer Banking Group - Singapore - DBS Bank
Description
Key accountabilities
- Ensure BAU deliverables are met according to the campaign SLA
- Understand existing campaigns & offers and consult with product teams prior to campaign execution
- Ensure accurate and timely execution of contextual marketing campaigns as well as joyful communications to DBS customer base
- Drive initiatives to improve efficiency of campaign execution
Job Duties and Responsibilities
- Execute and deliver new batch and automated campaigns for the bank
- Manage volume and complexity of campaign execution to various customer segments across different channels, be it batch or event triggered
- Improve existing processes and usage of campaign tools
- Track timeliness and accuracy of campaign execution
- Troubleshoot and investigate customer issues related to blasted campaigns
Requirements:
Technical Experience:
- Proficient in campaign management tools such as UNICA campaign, Interact etc
- Proficient in SAS Programming, Enterprise Guide and SQL
- Proficient in BI tools
- Proficient in Python, CDSW, ADA
Non-technical Experience:
- Relevant working experience in campaign execution
- Ability to analyze large quantities of generated data from multiple sources, while ensuring data integrity
- Strong analytical skills, highly numerate and proactive
- Good interpersonal and communication skills
- Able to multitask, and prioritize tasks
- Willing to learn and fast learner
- Past working experience in Financial industry is a plus
Primary Location:
Singapore-DBS Asia Central
Job:
Analytics
Schedule:
Regular
Employee Status:
Full-time
Job Posting:
Jul 2, 2023, 10:20:58 PM
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