Jobs

    Specialist Referral Coordinator - Singapore - VES HOSPITAL PTE. LTD.

    VES HOSPITAL PTE. LTD.
    VES HOSPITAL PTE. LTD. Singapore

    18 hours ago

    Default job background
    Description

    Roles & Responsibilities

    • Schedule and confirm referral appointments for specialists from different departments
    • Identify common medical conditions referred from GP clinics to Specialist Hospitals
    • Coordinate diagnostic appointments for surgeries, CT, and MRI scans with clients and provide appointment instructions
    • Manage patient histories from referring clinics
    • Assess referral forms and medical histories from referring clinics, and internally communicate critical points of a referral case to specialist departments
    • Ensure receipt and organization of relevant medical histories (such as x-rays, ultrasound reports, blood tests) before confirming client appointments
    • Collect any additional necessary information from referring clinics as per specialist requirements before the consultation appointment
    • Properly attach medical histories to each patient's records in the system
    • Develop and refine referral protocols for all departments

    Requirements

    • Minimum GCE 'O' levels
    • Prior experience in a clinic or hospital setting
    • Ability to collaborate in a team or work independently
    • Capable of handling pressure in a fast-paced environment

    Showcase Your Skills

    • Ultrasound
    • Proficiency in Microsoft Office
    • Experience in hospital environments
    • Strong Customer Experience
    • Effective under pressure
    • Customer Care skills
    • MRI knowledge
    • Attention to Detail
    • Excellent Communication Skills
    • Team Player attitude
    • Customer Service expertise
    • Ability to Prioritize effectively


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