Jobs

    Branch Manager - Singapore - ICHIGAWA

    ICHIGAWA
    ICHIGAWA Singapore

    1 week ago

    Default job background
    Description
    Roles & Responsibilities

    Shop Operations

    • Manage and ensure smooth operation within the shop.
    • Manage transactions with customers' order using cash / Point-of-Sales(POS) systems.
    • Provide excellent customer service by maintaining a positive, empathetic, and professional attitude towards customers at all times.
    • Responding promptly to customer inquiries.
    • Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage.
    • Ensure product wasteage is controlled to meet the product's gross profit target.
    • Drive sales performance through upselling and cost control.
    • Monitor and control the supply levels
    • Conduct monthly stock-take and ensure supply comply with First-In-First-Out(FIFO) inventory guide.
    • Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
    • Understudy F&B supervisor on recruitment, training and developing of F&B staff.
    • Ensure smooth operations during opening, mid and closing shifts.
    • Uphold the quality control in food and beverage products sold in the shop.
    • Ensure shops comply with all necessary hygiene, health and safety, and licensing requirements.
    • Ensure compliance with the rules and regulations of the company, safety & health standards as well as quality standards.
    • Ensure the clean and tidy within the shop, not only dining area but also inside the kitchen area.
    Tell employers what skills you have

    Coaching
    Leadership
    Quality Control
    Interpersonal Skills
    Inventory
    Problem Solving
    Administration
    Compliance
    Customer Service
    Cost Control

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