Jobs

    Head of Branch Banking - Singapore - Cornerstone Global Partners

    Cornerstone Global Partners
    Cornerstone Global Partners Singapore

    Found in: One Red Cent Asia eFC C2 - 3 days ago

    Cornerstone Global Partners background
    Full time
    Description

    Key Responsibilities:

    • Strategic Leadership: Lead and guide a team of dedicated professionals in the day-to-day operations of the Customer Service Department. Ensure that daily activities are executed with precision, adherence to policies, and in compliance with relevant regulations.
    • Resource Management: Carefully plan and mobilize resources to consistently meet and exceed customer service standards. Foster a culture of excellence within the team to guarantee timely and accurate service delivery.
    • Risk Management: Understand the regulatory landscape and operational risks associated with banking services. Establish and implement effective measures and controls to mitigate risks and errors, safeguarding the integrity of operations.
    • Problem Solving: Analyze issues and challenges, proposing effective solutions and making informed decisions. Drive a culture of continuous improvement by reviewing and optimizing processes for relevance and efficiency.
    • System Upgrades: Actively participate in system upgrading projects, ensuring seamless transitions and staying abreast of technological advancements to enhance operational efficiency.
    • Team Engagement: Motivate and engage the team, fostering a positive and collaborative work environment. As the leader, you play a crucial role in team development and cohesion.


    Requirements:

    • Proven experience in branch banking operations or a similar role.
    • Strong understanding of regulatory frameworks and risk management in banking.
    • Analytical mindset with the ability to make sound decisions.
    • Demonstrated leadership and team management skills.
    • Excellent communication and interpersonal skills.


    Why Join Us:

    • Competitive compensation package.
    • Opportunity for professional growth and development.
    • Work in a supportive and collaborative environment.
    • Contribute to shaping the future of our Customer Service Department.


    If you are a seasoned banking professional ready to take on a leadership role, we invite you to apply via and be part of the dynamic team.


    Glenn Wong
    Associate Director | Financial Services
    R1106685


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