Assistant Manager/manager - Singapore - Ministry Of Social And Family Development
Description
What the role is
- Looking for a workplace with passion and commitment to empower and restore lives of the vulnerable population in Singapore? Join the Rehabilitation and Protection Group (RPG)
As part of the RPG family, the Child Protective Service (CPS) is a statutory service and it leads in child protection policies and processes to safeguard the safety and well-being of children and young persons in Singapore.
The science and art of our work remain very much firmly rooted on keeping children safe from harm, working in partnership with families and stakeholders such as the schools, hospitals and other community partners.
What you will be working on
- Reporting to the Assistant Director / Senior Assistant Director, your role is to lead a team of child protection officers to safeguard children's safety and wellbeing by providing triages/investigation, supervision and guidance to them in assessing, putting in safety and intervention plans and decisionmaking for the cases.
As an Assistant Manager / Manager, you will:
- Lead a team of child protection officers undertaking triage/investigation, safety planning for children, guide assessments to put in place appropriate intervention plans and right-siting of referrals or cases to work with families and professionals to ensure continued safety and well-being of the children;
- Assist to oversee day to day operations of the team which includes regular reviews of cases, operational processes;
- Support and contribute to the development, implementation, and reviews of operational policies and processes on child protection to improve effectiveness and efficiency of CP's function; and
- Work closely with vulnerable children and their families, the community and professional partners to build safer and stronger families.
What we are looking for
- Tertiary qualifications in Social Work, Psychology or related discipline or with at least 35 years of experience in working with vulnerable children and families or with investigative experience in social service settings
- At least 2 years of leadership/supervisory experience
- Able to work calmly in highly stressful situations and environment
- Be tenacious and resilient in handling difficult situations/clients
- High level of emotional resilience
- Good engagement, assessment, problemsolving and multitasking skills
- Competent in building strong teams
- Open to providing and receiving supervision
- Able to improve existing processes and practices
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