- Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
- Uses escalation policies as required to keep management informed of down situations.
- Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
- Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.
- Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.
- Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.
- Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.
- Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.
- Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks
- Has a good understanding of how the team integrates with others to achieve objectives
- May provide informal guidance and support to more junior team members
- Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures
- Impacts the quality of own work and its contribution to the team
- Uses communication skills to regularly exchange information
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IT Support Technician
Found in: Talent SG 2A C2 - 3 days ago
THE FRY GROUP (SINGAPORE) PTE. LTD. SingaporeRoles & Responsibilities · Role summary · We are seeking an experienced IT Support Technician with a minimum of 3 years' prior experience in IT Support. As an IT Technician, you will work closely with our UK head office IT department to deliver 1st / 2nd Line support to team memb ...
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IT Support Technician
Found in: Talent SG 2A C2 - 2 days ago
HEXACON CONSTRUCTION PTE LTD SingaporeRoles & Responsibilities · Job Description · provide adhoc technical support on daily basis ; · see through the implementation of custom mobile app ; · set up and maintenance of servers ; · procurement and recording of company IT assets ; · diagnose and troubleshoot technical iss ...
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IT Support Technician
Found in: Talent SG 2A C2 - 5 days ago
TECHCOM ENGINEERING PTE. LTD. SingaporeRoles & ResponsibilitiesProven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician · Good understanding of computer systems, mobile devices, mobile applications and other tech products · Installation, configuration, and troubleshoot ...
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IT Support Technician
Found in: Talent SG 2A C2 - 2 days ago
RECRUIT NOW SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · One of Singapore's leading MNC company that specializes in Logistics and provides one-stop logistics service. · Location: West (Clementi) · Working Hours: 5 Days Work Week (Mon-Fri - 8.30am to 6pm) · Basic up to S$ 3K + AWS + Performance Bonus · Respons ...
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it support technician
Found in: Talent SG 2A C2 - 6 days ago
P3 TECHNOLOGY ENGINEERING PTE. LTD. SingaporeRoles & Responsibilities · Full job description · Provide technical support and troubleshooting on network, system, hardware and software at HQ and Sites · Assist in set up of new PCs and install and manage software on PCs · Perform system administration and user account manageme ...
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IT Support Technician
Found in: Talent SG 2A C2 - 2 days ago
B T S INDUSTRIES (S) PTE LTD Singapur, SingaporeRoles & ResponsibilitiesProvide printer equipment demonstration, installation and technical support to customers and sales team · Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software · Conduct regula ...
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IT Support Technician
Found in: Talent SG 2A C2 - 2 days ago
CAREERNEXUS PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · Manage and oversee the company's technology operations including computers and IT peripherals such as printers. · Provide helpdesk support to solve end user IT issues. · Facilitate the installation of CCTV within company's premises a ...
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IT Support Technician
Found in: Talent SG 2A C2 - 2 days ago
GF PENINSULA HOLDINGS PTE. LTD. SingaporeRoles & Responsibilities · Job Responsibilities: · Provide support and technical assistance related to software, applications, and computer systems via remote, chat, email, or phone · Provide first-level technical support to end-users, troubleshooting and resolving IT-related, is ...
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it support technician
Found in: Talent SG 2A C2 - 4 days ago
APEXSON CONSTRUCTION ENGINEERING PTE. LTD. SingaporeRoles & Responsibilities · Full job description · Provide technical support and troubleshooting on network, system, hardware and software at HQ and Sites · Assist in set up of new PCs and install and manage software on PCs · Perform system administration and user account manageme ...
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maintenance support technician
Found in: Talent SG 2A C2 - 5 days ago
UBERGARD PTE. LTD. SingaporeRoles & Responsibilities · MAINTENANCE SUPPORT TECHNICIAN · Maintenance Support Technician will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include key m ...
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Technician (Technical Support)
Found in: Talent SG 2A C2 - 5 days ago
CITY ENERGY PTE. LTD. SingaporeRoles & Responsibilities · Job Responsibilities · Attend to reported gas incidents and gas supply abnormalities such as gas fires, poor gas supply pressure, suspected gas leaks, etc. · Perform site investigations and rectification work inclusive of co-ordination work with the rel ...
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IT Support/User Helpdesk Technician
Found in: Talent SG 2A C2 - 2 days ago
LEONG GUAN FOOD MANUFACTURER PTE. LTD. SingaporeRoles & Responsibilities · Job Description · Administrate user accounts for network, e-mail, and other applications; · Provide support to end users companywide on IT equipments and software applications including computer hardware, peripherals, copiers, fax machines, mobile phone ...
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Customer Support Service Technician
Found in: Talent SG 2A C2 - 2 days ago
ROLLS-ROYCE SOLUTIONS ASIA PTE. LTD. SingaporeRoles & Responsibilities · Key Accountabilities: · Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product · Capable of resolving technical matters and completing services ...
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Data Center IT Proximity Services Support Technician
Found in: Talent SG 2A C2 - 2 days ago
JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD SingaporeRoles & Responsibilities · Data Center IT Proximity Services - Support Technician · Position Overview & Objectives: · Ability to follow Standard Operating Procedures and execute accordingly. · Collect customer requests and data. · Attend to customer phone calls. · Respond to user ...
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Technician
Found in: Talent SG 2A C2 - 2 days ago
GRAND HYATT SINGAPORE SingaporeRoles & Responsibilities · You will be responsible to provide an excellent and consistent level of service to your customers. The Technician is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments. · ...
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Lab Analyst
Found in: Talent SG 2A C2 - 3 days ago
RECRUIT EXPRESS PTE LTD SingaporeRoles & Responsibilities · •Assist in new / modified materials and process development program. · •Perform chemical analysis pertaining to product release, project and validation related testing. · •Ensure that all tests are performed in accordance with written procedures. · •Iso ...
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Operations Supervisor
Found in: Talent SG 2A C2 - 2 days ago
SEARCH PERSONNEL PRIVATE LIMITED SingaporeRoles & ResponsibilitiesPosition : Operations Supervisor (Class 3/ Automotive Parts) · Location :Ubi · Working hours : 5.5 work day; Monday-Friday , Saturday · Salary (commensurate with experience) : Up to $3500 + OT + Performance Bonus + 7 days Annual Leave (add 1 day per year) ...
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PC Refresh Technician
Found in: Talent SG 2A C2 - 5 days ago
ENNOVATEZ PTE. LTD. SingaporeRoles & Responsibilities · PC Refresh Technician · We are looking for experienced junior and senior full-time PC refresh technicians to provide End User Computing or Deskside support to Multinational companies in Singapore. · Job Responsibilities & Requirement: · Primary · Provid ...
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Assistant Maintenance Manager
Found in: Talent SG 2A C2 - 2 days ago
UNIFIED MARINE PTE. LTD. SingaporeRoles & Responsibilities · 1. To assist the manager to train, supervise the technicians on the daily maintenance of equipment such as · dehumidifier, vacuum machine, blasting pot and aftercooler. · 2. To organise and mobilise the equipment and technicians for work site location ( ...
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Trainee Technician
Found in: Talent SG 2A C2 - 2 days ago
SINGAPORE AERO ENGINE SERVICES PRIVATE LIMITED SingaporeRoles & Responsibilities · About SAESL · A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world's largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engine ...
Customer Support Technician - Singapore - APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD.
Description
Roles & ResponsibilitiesJob Description
Key Responsibilities
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills
Preventive Maintenance
Leadership
Troubleshooting
Technical Assistance
Hardware
Quality Improvement
Interpersonal Skills
Problem Solving
Warranty
AV
Customer Management
Communication Skills
Customer Satisfaction
Terminology
Process Control
Technical Support