- Assist residents with check-in and check-out procedures
- Ensure all residents are attended to at the Front Desk
- Issue apartment access key cards
- Attend to and anticipate all residents' queries and needs
- Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
- Manage residents' accounts, information and apartment availability in the system
- Perform simple bookkeeping
- Make and confirm reservations
- Assist with the onboarding process for new employees
- Respond to all queries through walk-ins, emails and calls and assist with requests
- Handle and record resident feedback and complaints, referring them to supervisors and managers
- Receive and convey messages to residents promptly
- Handle the safekeeping of cash and residents' valuables and belongings
- Perform related tasks as assigned
- Entry level candidates who have attained a ITE in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply;
- Service-oriented
- Passion in learning a variety of tasks, including handling paperwork
- Willingness to perform shifts
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Guest Services
1 day ago
Tyson Jay Singapore5 days work + Incentives package · Passionate about customer service · Engages with customer · Do you have a passion for providing exceptional service and creating unforgettable experiences? Join our client as a Guest Services personnel and become a vital part of our clients dyna ...
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Guest Services Officer
3 days ago
Andaz Singapore SingaporeSummary · Join us at Andaz Singapore, the first Andaz hotel in South East Asia · Andaz meaning "personal style" in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to ...
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Guest Services Executive
3 days ago
NEW PARK PROPERTY PTE. LTD. SingaporeThe Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Progr ...
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Guest Service Executive
1 day ago
Hilton SingaporeA Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. · **What will I be doing?** · As a Guest Service Executive, you are part o ...
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Guest Service Officer
1 day ago
Pan Pacific Hotels Group Singapore**Singapore*** · **Pan Pacific Singapore*** · **Rooms*** · **Job Grade**: · Full Time · Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued a ...
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Guest Services Agent
1 week ago
NEW PARK PROPERTY PTE. LTD. SingaporeThe Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be resp ...
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Guest Services Executive
3 days ago
PARADOX CLARKE QUAY PTE. LTD. SingaporeThe main responsibilities and tasks of this position are as listed below, but not limited to these: · - To maintain a friendly and professional image and smile under all circumstances at all times · - To provide courteous service to the guests and respond promptly and tactfully t ...
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Guest Services Officer
6 days ago
COMMEASURE PTE. LTD. SingaporeReddoorz is southeast Asia's largest and fastest growing, technology-driven hotel management & booking platform. With over 2000 properties across Southeast Asia, our vision is to enable people to travel more and provide an affordable, reliable stay in all major cities and destina ...
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Guest Services Host
6 days ago
SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Singapore**Job Highlights** · - Pre-opening team · - Dynamic work environment · - Open and collaborative culture · Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore's Orchard Road district in over a decade. What was once the sprawling home of the late Tan H ...
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Guest Services Manager
6 days ago
SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Singapore**Job Highlights** · - Pre-opening team · - Dynamic work environment · - Open and collaborative culture · Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore's Orchard Road district in over a decade. What was once the sprawling home of the late Tan H ...
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Guest Service Agent
1 week ago
HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA SingaporeWhat's the job? · The Guest Service Agent is the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the ...
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Guest Service Agent
3 days ago
Holiday Inn Express Singapore**Your day-to-day** · Financial Returns: · - To assist the Duty Manager in the hotel's revenue growth by leveraging on the company's systems, procedures, and business processes. · - Handling Guest check-out and billing in an efficient, friendly and hassle-free manner. · People: · ...
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Guest Services Officer
3 days ago
Shangri-La Hotels SingaporeShangri-La Singapore · At Shangri-La Singapore, we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We're obsessed with customer experience, and we're looking for someone who feels the same. · It is a paradise where no two days a ...
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Guest Services Officer
6 days ago
8 ON CLAYMORE Singapore**Job Highlights**: · - Meal allowance provided · - Attractive packages · - Bonus & AWS provided · - 5 days Shift Work · - Responsible for greeting every guest upon arrival · - Prepare documents and keys required for registration · - Register arriving guests and assign rooms · - ...
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Guest Service Agent
3 days ago
CE LA VI Singapore**DUTIES AND RESPONSIBILITIES**: · - Welcomes and greets guests. Make all our guests feel comfortable and let them know that you're there to personally take care of them. · - Informs guests of special promotions and menu changes. · - Makes recommendations you genuinely feel your ...
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Guest Service Officer
1 week ago
FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. SingaporeWork closely with the Residence Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests, and enquiries. · - Provide courteous and efficient service. · - Ensure that all telephone calls are handled promptly within thr ...
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Guest Services Executive
5 days ago
Pullman Singapore Orchard Singapore**Guest Services Executive** · The Guest Services Executive will demonstrate the essence of creating an exceptional guest journey. He/she is committed to taking care of the guests from the moment they arrive through to their departure. The Guest Services Executive will also activ ...
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Guest Services Executive
1 day ago
CONCORDE HOTEL SINGAPORE Singapore**Responsibilities**: Sell, register and assign rooms to incoming guests, ensuring that registration cards are properly filled up. Check out departing guests based on the established procedures Inform other Departments and Outlets of arrivals, room changes checkouts and special a ...
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Guest Services Agent
1 week ago
Holiday Inn Express Singapore**About Us** · Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining an ...
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Guest Services Agent
3 days ago
NEW PARK PROPERTY PTE. LTD. SingaporeThe Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be resp ...
Executive, Guest Service - Singapore - ASCOTT INTERNATIONAL MANAGEMENT PTE LTD
Description
Roles & ResponsibilitiesJob Responsibilities:
Job Requirements:
Coaching
Front Office
Quality Assurance
Housekeeping
Interpersonal Skills
Counseling
Opera
Team Player
Customer Service
Hotel Management
Directing
Safety Training
Hospitality