- Demonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors.
- Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures.
- Controls the team's annual operating budget, reviews staff roster, and guides the Reservations team in executing operational tasks.
- Proactively communicates rates, monitors call volume, and collaborates on Revenue Management strategies. Corresponds with clients to grow account share and builds loyalty.
- Empowers Reservations Officers to resolve client issues promptly, participates in key meetings, and provides guidelines for a Reservations orientation program.
- Exhibits effective leadership, fosters teamwork, and ensures a robust training system for Reservations staff, contributing to overall succession planning.
- 3-5 years of Hotel Reservations experience at the hotel property or corporate level, along with 1-2 years of supervisory experience as a Team Lead.
- Highly advantageous attributes include a strong understanding of hotel distribution systems, effective communication skills under challenging circumstances, and a diploma/basic degree in Hospitality Management, Business, or equivalent qualifications.
- The candidate should exhibit excellent written and verbal communication, problem-solving abilities, and a strong customer service orientation.
- High ethical standards, self-motivation, and a commitment to instilling a positive and caring workplace culture are also key attributes.
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Reservations Manager
2 days ago
InterContinental Singapore**WHAT'S THE JOB?** · To effectively manage a team of Reservations Consultants and ensure highest level of service is delivered. Ability to conduct vigilant and appropriate conversion percentages of phone calls for both Rooms and Food & Beverage. Actively contribute towards reven ...
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Reservations Manager
1 week ago
TPC HOTEL PTE. LTD. Singapore**Responsibilities**: · Reservations · - Direct the reservations team to maximise the sales of rooms and facilities, and at all times monitor quality of reservations, statistical information provided and inter-departmental communications. · - Lead the Reservations team to effecti ...
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Reservations Manager
5 days ago
Sofitel Singapore City Centre Singapore**Reservations Manager** · Manage the Reservations Department to ensure highest conversion of reservation enquiries and maximum average room rate at all times. · **What is in it for you**: · - Employee benefit card offering discounted rates in Accor worldwide · - Learning program ...
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Reservations Manager
3 days ago
HEY ROCKET PTE. LTD. Singapore**Roles & Responsibilities · We are looking for independent free spirits who thrive on friendship, community and new experiences to come join one of the most fun and expressive hotels in Singapore Endless opportunities for career progression, comprehensive insurance coverage and ...
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Reservations Manager
3 days ago
GRAND PARK CITY HALL SingaporeGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. · If you sha ...
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Assistant Reservations Manager
6 days ago
EL DEVELOPMENT (VENTURES) PTE. LTD. Singapore**Summary** · **Responsibilities**: · - Oversee all aspects of reservations, including managing bookings, cancellations, and modifications · - Manage a team of reservation agents and ensure that all guests receive exceptional service · - Develop and implement procedures for manag ...
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Assistant Reservations Manager
1 week ago
VIVA VENTURES SO GROUP PTE. LTD. SingaporeFamiliar with hotel product knowledge and activities. · - Monitor the daily operations and efficient running of room reservations. · - Ensure accuracy of guest history and client profiles in Data Base · - Track and ensure accuracy of input of market codes according to company gui ...
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Assistant Reservations Manager
1 week ago
NSK HOTEL PTE. LTD. SingaporeThe Assistant Reservatons Manager assists the Front Office and Revenue department in directing and supervising the activities of in-house reservations and group bookings. To receive, confirm and process reservation for the hotel and assist in ensuring maximum potential revenue is ...
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Reservation Sales Manager
1 week ago
Hmlet Pte. Ltd. Singapore**About the job** · Hmlet is the leading flexible living brand in Asia, disrupting the home rental market by offering urbanities a curated, cost effective and hassle-free accommodation solution. Backed up by Sequoia Capital and Burda Principal Investments and as part of the Habyt ...
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Assistant Reservations Manager
6 days ago
WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. SingaporeDemonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors. · - Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced ...
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Reservations Senior Manager
34 minutes ago
ELITEZ & ASSOCIATES PTE. LTD. SingaporeResponsiblities: · - Analyze data, guest data and feedback to improve service quality, booking patterns and market trends. · - Manage room inventory to maximize occupancy Monitor room sales and booking pick-up rates for management reporting. · - Evaluate Connects and Reservation ...
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Revenue & Reservation Manager
3 days ago
REAGLE MANAGEMENT HOLDINGS PTE. LTD. Singapore**Job Description**: · Reporting to the General Manager, you will be responsible for implementing revenue management strategies to optimize revenue streams and achieve revenue targets. By analysing trends like market demand and the booking pace, he or she shall implement revenue ...
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Reservations Supervisor/manager
1 day ago
JET QUAY PTE. LTD. Singapore**KEY RESPONSIBILITIES**: · - Manage the reservations team · - To effectively and efficiently answer telephone calls and related functions · - To charge accurately for bookings · - Providing customer services by handling queries related to reservations · - Support operation in ev ...
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Assistant Manager, Group Reservations
6 days ago
Fairmont Singapore SingaporeABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD · At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues · We are looking for a diverse group of passionate individuals to join our two iconic hotels with 13 restaurants and bars; ...
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Sales Reservation Manager, Resort Hotel
1 day ago
Triton AI Pte Ltd SingaporeJob Description · - Basic Salary up to $6,000 · **Responsibilities**: · - Build and maintain strong relationships with travel agents, generating repeat business and responding to sales inquiries, negotiating rates and contract terms, and preparing proposals for clients. · - Stay ...
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GRANMIL HOLDINGS PTE LTD SingaporeOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Ident ...
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Marriott International, Inc Singapore**Job Number** · **Job Category** Reservations · **Location** Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Oversee accuracy of room blocks, r ...
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CTES CONSULTING PTE. LTD. SingaporeOur client is actively searching for a **Senior Manager (Central Reserves, Revised Costing Methodology and Tuition Fee Review) **to join their team · If you are a dynamic individual seeking a new career opportunity, read further · To perform the day-to-day operational and reporti ...
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reservation manager
1 week ago
HARILELA HOSPITALITY PTE. LTD. SingaporeRoles & Responsibilities · Manage the Reservations team to meet and exceed budgeted targets. Develop the Reservations team to ensure the constant delivery of excellent guest and customer service. Ensure all email traffic is monitored and reservations appropriately recorded and ch ...
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reservation manager
2 days ago
Harilela Hospitality Pte. Ltd. Singapore Full timeManage the Reservations team to meet and exceed budgeted targets. Develop the Reservations team to ensure the constant delivery of excellent guest and customer service. Ensure all email traffic is monitored and reservations appropriately recorded and checked and to ensure the max ...
Assistant Reservations Manager - Singapore - WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.
Description
Roles & ResponsibilitiesJob Description
Job Requirements
Revenue Management
Service Orientation
Reserves
Secondary Education
Literacy
Property
Succession Planning
Hospitality Management
Transportation
Opera
Team Lead
Fixed Income
Customer Service
Screening
Hospitality