System Engineer - Singapore - AZTECH TECHNOLOGIES PTE. LTD.

AZTECH TECHNOLOGIES PTE. LTD. Singapore

1 day ago

Description

Roles & Responsibilities

System Engineer

The role encompasses a wide range of responsibilities, including:

Responding to and resolving technical issues: This involves troubleshooting servers, software, network, security, and application problems.
Ensuring IT security: Responsibilities include maintaining user access controls, managing software licenses, coordinating security awareness training, and assisting with the implementation of security policies and procedures.
Maintaining IT assets: The role requires tracking and recording IT equipment and applying security patches/ updates.
Project implementation: The incumbent will participate in infrastructure projects, and new technology implementations as directed by the Head of IT.
Collaboration and reporting: This role involves working with regional IT teams, reporting security incidents, and assisting with compliance audits.

Support

Provide first line of support for technical helpdesk and on-site end-user support.
Performing Access Administration (Domain accounts, Email accounts, Folder Access, Applications Access etc.)
Hardware/ Software License Management (Microsoft, Adobe, etc.)
Ensure all IT assets are properly tracked and recorded in the asset management system
Document and track identified issues and escalation processes.
Perform troubleshooting and maintenance of IT security incidents, infrastructure/ network issues, application functionality/bugs and end-user computing problems
Assist in implementing and adhering to IT Manager, Regional IT security tools, policies and procedures within the country office.
Coordinate and deliver security awareness training for employees in the country office.
Follow established procedures for responding to security incidents, including containment, eradication, and recovery.
Maintain security software patches and updates on systems and devices in the country office.
Collaborate with regional IT teams during incident response activities.
Report security incidents to the Head of IT for further investigation and escalation.
Assist the Head of IT with any compliance audits or assessments.
Undertaking projects as requested by reporting Manager

Tell employers what skills you have

Asset Management
Troubleshooting
Hardware
Active Directory
VMware
Investigation
Scripting
Administration
Networking
Windows
Audits
Network Security
Virtualization
Linux
Security Awareness
Technical Support

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