Jobs

    Group General Manager - Singapore - CLIMASHIELD SOLUTIONS PTE. LTD.

    CLIMASHIELD SOLUTIONS PTE. LTD.
    CLIMASHIELD SOLUTIONS PTE. LTD. Singapore

    2 days ago

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    Description
    Roles & Responsibilities

    Job Highlights

    • Competitive salary and comprehensive benefits
    • Work in a dynamic and creative environment
    • Training, mentoring and advancement in a fast growing company

    Job Description

    As a Group General Manager, you will lead the team to drive revenue growth, manage all aspects of retail sales and marketing initiatives. Your responsibilities include, but are not limited to:

    • Overseeing the retail sales performance and manpower utilisation
    • Identifying potential bottlenecks and addressing any issues or challenges that arise during the sales-to-installation process promptly and effectively
    • Developing and executing sales strategies that align with company's objectives and fulfill its annual budget goals
    • Providing leadership and guidance to sales, fulfillment and marketing teams
    • Making crucial decisions regarding team management, approvals and all sales related matters
    • Handling escalated issues and complaints with sensitivity and expertise
    • Setting benchmarks for customer service quality, ensuring alignment and commitment from team members
    • Overseeing the marketing team to create lead generation, promotions and campaigns

    What will the Right Person look like?

    • Applicants with a Degree in Business or related field, with at least 7 years of proven experience in managing sales operations and leadership positions are welcome to apply.
    • Excellent leadership and people skills.
    • Strong analytical and problem solving abilities, offering tailored solutions and actions to meet customer needs.
    • Passion for delivering exceptional customer service and a commitment to customer satisfaction
    • Excellent communication skills, with a focus on effective listening and empathising with customers.
    • Strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders.
    • Proficiency in Microsoft Office suite, CRM, ERP and other operational software.
    Tell employers what skills you have

    CRM
    Lead Generation
    Excellent Communication Skills
    Mentoring
    Leadership
    Microsoft Office
    ERP
    Exceptional Customer Service
    Problem Solving
    Retail Sales
    Sales Operations
    Team Management
    Revenue Growth
    Customer Satisfaction
    Customer Service
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