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Sales Associate

    Sales Associate - Singapore - Richemont

    Richemont
    Richemont Singapore

    6 days ago

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    Description

    POSITION SUMMARY

    A Sales Associate at Van Cleef & Arpels will be asked to achieve sales goals, while balancing daily business and High Jewelry sales

    KEY RESPONSIBILITIES

  • Sales Associates are responsible for developing a network and a loyal clientele.
  • Attend social functions within the community to generate new business; invite current and prospective clients to in-boutique events and reach out through social media and other supports.
  • Responsible for CRM initiatives – they are responsible for client data capture and accuracy, communication on novelties and events, gifting campaigns and clienteling reporting.
  • Assist in display set up each morning and display breakdown in the evening and help ensure products are stored safely nightly.
  • Provide excellent customer service – following up on after sales service and follow the repair process from start to finish.
  • Ensuring customer satisfaction. Sales Associate must follow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requests.
  • Sales Associates are asked to share the Van Cleef & Arpels history, quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique.
  • COMPETENCIES

  • dynamic, flexible, communicative, and attentive person.
  • sensitive to Jewelry, to the universe of the House and to artistic craftsmanship.
  • comfortable in a retail environment in front of an international clientele.
  • looking for a team adventure focused on the needs and satisfaction of our customers.
  • You are fluent in English.


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