restaurant manager - Singapur, Singapore - PAUL SINGAPORE PTE. LTD.

PAUL SINGAPORE PTE. LTD. Singapur, Singapore

1 week ago

Description

Roles & Responsibilities

Summary

Managing a restaurant is so much fun As a Manager, you oversee everything – the team, our guests and the space.

You believe in mentoring and nurturing people to their full growth and potential, while seamlessly maintaining day to day restaurant operations. Hospitality and creating memorable and meaningful experience for our guests comes naturally for you, and you enjoy it thoroughly

Responsibilities:

Lead daily operations (including opening and closing) efficiently through guiding team members
Induct, mentor and train junior staff to achieve guest satisfaction
Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
Enhance customer service quality by ensuring action plans are carried out
Implement plans to ensure efficient use of resources and minimise wastage
Provide prompt and excellent customer service to guests
Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
Strategize manpower planning to support operational needs within budget
Handle guest complaints with care and provide service recovery options
Ensure smooth implementation of new F&B products
Ensure cleanliness of restaurant at all times
Manpower planning

Requirements:

Diploma in any field
At least 4 years of relevant experience and experience in managing a team
Excellent communication, interpersonal, leadership and organisational skills
Able to perform in a fast paced environment
Willing to work 5 days rotating shift, on weekends and public holidays
Business and financial acumen to achieve profitability targets will be advantageous

Please send your resume to -

Tell employers what skills you have

Menu Development
Mentoring
service oriented
Leadership
guiding team members
Collaboration
Restaurants
growth potential
Hotels
efficient
Hospitality Management
Restaurant Management
Guest Satisfaction
Food & Beverage
Team Building
daily operations
Customer Service
Business Development
Hospitality
Management

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