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client management - Singapore - RECRUIT EXPRESS PTE LTD
Description
Roles & Responsibilities*Location : @ Jalan Buroh ( Have Islandwide Company Transport)*
*Job Summary*
Supervise the day-to-day operations of client accounts to ensure smooth client business integration and drive business growth of clients.
*Job Responsibilities*
*Inventory Management*
• Coordinate closely with logistics (DC) for incoming shipment tracking.
• Ensure inventory levels is within the contractual inventory holding target.
• Prompt review & action on the obsolesces to minimize the non-working inventory.
• Work closely with DC to monitor the excess storage charges and informed the affected Clients.
• Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.
*Client Management*
• Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.
• Align the KPI definition and targets with cross-functional team, namely CCC, DC, SCM, and Finance.
• Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.
• Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).
• Liaises with Clients on their requirements & assist to resolve daily problems encountered.
• Maintain high frequency of engagement with Clients to build effective and strong working relationships.
• Work with other cross-functional departments like DC, CCC and finance to ensure clients' operational requirements are met.
*Requirement:*
• Dip/Degree in logistics
All qualified applicants, please send in your resume NOW to:
Whatsapp:
Email :
Kimmy Low Yi Ting (Kim) | CEI Registration Number: R
Recruit Express Pte Ltd Company Reg. No W | EA LICENCE Number: 99C4599
Tell employers what skills you haveAbility to Multitask
Interpersonal Skills
Inventory
Inventory Management
Communication Skills
Team Player
Excess
Customer Service
Personal Development
Equities