- Delivering company's brand promise at all times and offering high levels of consistent, quality service support to our customers.
- Ensuring the delivery of quality services provided to customers over various platforms, supporting the long-term achievement of business objectives.
- Meeting monthly sales targets and key performance indicators (KPIs) consistently.
- Performing sales calls and attending to customers' requests in line with policies and procedures.
- Communicating effectively with customers using simple, clear, and concise methods.
- Actively listening and probing appropriate questions to accurately recommend products and solutions based on customers' needs.
- Proactively engaging customers through the sales cycle and ensuring prompt follow-up on every lead to increase Contact Center Outbound sales conversion.
- Effectively handling complaints at the first point of contact, aiming to resolve situations to customers' satisfaction.
- Being customer-centric by gathering customers' feedback, ideas, and suggestions to bring the team/organization closer to our customers.
- Actively participating in process improvement sessions, providing constructive feedback and suggestions.
- Escalating all feedback relating to products and services to relevant parties and documenting within systems.
- Working towards the team's objectives and demonstrating commitment to achieve business targets and personal goals.
- Participating in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients.
- Performing other duties as assigned by immediate supervisor.
- O Level and above with Insurance Certificates (BCP & PGI)
- At least 3 years of relevant experience, preferably in a contact center environment.
- Excellent communication and interpersonal skills.
- Ability to meet sales targets and KPIs consistently.
- Proactive and results-driven approach.
- Ability to handle complaints and resolve issues effectively.
- Ability to work well in a team and collaborate effectively with colleagues.
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Motor Vehicle Insurance Admin
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Operations Executive, Motor Insurance
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Motor Vehicle Insurance Admin Assistant
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Eazy Pte. Ltd. Singapore Full timeOur mission is to cultivate passion for our work and continually push boundaries. We place great value on fostering a positive company culture, where content employees deliver exceptional customer service. · We are seeking a driven and personable individual to join our team. As t ...
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EAZY PTE. LTD. SingaporeRoles & Responsibilities · Our mission is to cultivate passion for our work and continually push boundaries. We place great value on fostering a positive company culture, where content employees deliver exceptional customer service. · We are seeking a driven and personable indivi ...
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Senior Motor Underwriting Manager
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Motor Accident Claims Executive
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Motor Claims Executive
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TTS EUROCARS PTE. LTD. Singapore**Responsibilities**: · - Attend to customers on motor insurance accident claims reporting · - Assess the liability and advise customers on the best method to pursue their motor insurance accident claims · - Liaise with respective insurance companies' Motor Claims Department for ...
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Contract Executive
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Senior Manager, Claims-motor Surveyors
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Liberty Insurance Pte Ltd Singapore**I. Job Summary** · **II. Job Description** · - Manage and lead a team of motor surveyors providing guidance, coaching and support to ensure high performance and productivity. · - Develop and implement strategies to optimize the operation and performance of the motor surveyor te ...
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General Insurance Admin
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ALLIANZ INSURANCE SINGAPORE PTE. LTD. SingaporeThe Head of Damage Motor Claims is responsible for overseeing and managing the Damage Motor Claims function of Allianz Insurance Singapore Ptd. Ltd. with a primary objective of ensuring the team maintains a high standard in processing the motor claims. The incumbent will be worki ...
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Motor Claims Admin
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Motor Claims Executive
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Motors Claims Advisor
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PERFORMANCE MOTORS LIMITED SingaporePerformance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure. ...
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Claims Officer
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Business Development Executive
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Motor Underwriter, Senior Executive
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Liberty Insurance Pte Ltd Singapore**JOB RESPONSIBILITIES**: · - Establish and maintain strong relationships with the existing intermediaries and direct clients · - Solicit business and develop relationships within current distribution channels and establish new distribution partners · - Ensures the achievement of ...
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Motor Claims Admin Executive
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Telesales Executive, Motor Insurance - Singapore - MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD
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Description
Roles & ResponsibilitiesJob Responsibilities:
Qualifications:
Interested Applicants, please email your resume to (R , stating the position as the subject title in the email.
Tell employers what skills you haveWealth Management
Automobile
Sales
Financial Management
Process Improvement
Interpersonal Skills
Networking
General Insurance
Life Insurance
Able To Work Independently
