Jobs

    Client Service Manager - Singapore - Aeon Search Consulting

    Aeon Search Consulting
    Aeon Search Consulting Singapore

    6 days ago

    Default job background
    Full time
    Description

    Responsiblities

    • Managing client's requests via different channels and address the queries such as trading related, account access, applications etc promptly
    • Handle client's complaints, feedbacks professionally
    • Mentor and guide team members on job and ensure continous improvements in services and process
    • Work closely with internal business stakeholders eg. Sales, Trading, Operations, IT to ensure client service team is supported
    • Attend weekly meetings, involve in projects and system implementations

    Requirements

    • Degree with client service / call centre experience in financial sector
    • Good trading products knowledge - equities, options, fx, futures, funds etc
    • Able to work on PH and scheduled shift hours if needed

    Interested applicants, please email a copy of resume to - for a discussion.

    eFC_Slot



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