- Managing client's requests via different channels and address the queries such as trading related, account access, applications etc promptly
- Handle client's complaints, feedbacks professionally
- Mentor and guide team members on job and ensure continous improvements in services and process
- Work closely with internal business stakeholders eg. Sales, Trading, Operations, IT to ensure client service team is supported
- Attend weekly meetings, involve in projects and system implementations
- Degree with client service / call centre experience in financial sector
- Good trading products knowledge - equities, options, fx, futures, funds etc
- Able to work on PH and scheduled shift hours if needed
-
Customer Service Manager
1 week ago
SAFRAN HELICOPTER ENGINES SingaporeSAFRAN HELICOPTER ENGINES recrute: · Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport ...
-
IT CONSULTANCY & SERVICES PTE LTD Singapore**Requirement** · - Diploma/Degree in Information Technology or equivalent · - At least 5 years of relevant experience · - Experience in Service Management, Configuration Management, Incident Management, IT Security Management, and IT Security Compliance & QA Management · **Respo ...
-
Service Manager
1 week ago
NCS Singapore**Service Manager**: · **Date**:23 Nov 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **Responsibilties**: · - To lead and mentoring a team of SMO performing the following scope of work for System and Network Infra for a NCS key client: · 1. Service Manag ...
-
Service Manager
1 week ago
Beyondsoft International (Singapore) Pte Ltd SingaporeCOMPANY DESCRIPTION · Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic ...
-
Service Manager
1 week ago
EA RECRUITMENT PTE. LTD. Singapore**- Company located at International Business Park** · **- Working hours: Monday - Friday normal working hour** · **- German MNC** · **- Well Established Industrial Machinery & Equipment Company** · **- AWS + Variable Bonus + Excellent Benefits** · **Job Scope** · - Manage after- ...
-
Service Manager
5 days ago
CARUSO RISTORANTE PTE. LTD. SingaporePosition: food service manager · Training provided · Job Responsibilities: · Greeting Customer · Serving Food · cleaning table · Taking Order · Walk-in interview in Bukit Timah road from 12pm - 2 PM. ...
-
Services Manager
1 week ago
Signify SingaporeSingapore, Singapore · Category · Service · Posted Date · 02/15/2024 · Job Id · 347406 · We're looking for a **Services Manager **to join our **Singapore Team** in **Singapore**. · Working for Signify means being creative and adaptive. Our culture of continuous learning and commi ...
-
Service Manager
1 day ago
WEN JIA BAO MANAGEMENT PTE. LTD. SingaporeOversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures. · - Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing. · - Train ...
-
Service Manager
4 hours ago
BUTTER BISTRO PTE. LTD. SingaporeAs an Service Manager, you should be able to identify ways to decrease the operational costs, exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Manager should be able to achieve exceptional ...
-
Service Management
1 week ago
G2 COMTECH ASIA PTE. LTD. SingaporeCoordinate, collate and automate the relevant service reporting, key performance indicators, measurements, and action items. · Coordinate incidents, problems, and service request management. · Implement problem management process (in consideration of automation) with contract tea ...
-
Service Manager
1 day ago
THERMECTECH PTE. LTD. Singapore**Responsibilities**: · - **Manage and coordinate the service department's daily operations** · - **Oversee technicians, schedules, and ensure timely completion of service requests** · - **Maintain strong relationships with clients and provide exceptional customer service** · - * ...
-
Service Manager
6 days ago
Talent Trader Group Singapore**Responsibilities**: · - Manage and oversee service operations within the Air Conditioning, Mechanical Ventilation, and HVAC industry. · - Lead a team of service technicians and support staff to ensure efficient and timely service delivery. · - Develop and implement service stra ...
-
Service Manager
3 days ago
SINGAPORE TELECOMMUNICATIONS LIMITED Singapore**Make an Impact by**: · Customer Experience: · - To build services relationships with clients. · - Single point of contact (SPOC) on Operations matters. · - Oversee day-to-day fault management for Critical / Escalated incident. 24x7 on escalation call. · - Take ownership in hand ...
-
Service Manager
1 week ago
Carrier Singapore**Country**: · Singapore · **Location**: · 28 Teban Gardens Crescent, Singapore · **Build a career with confidence** · Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet fo ...
-
Service Manager
1 day ago
CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK Singapore**ISAP/ITS Department Overview** · ISAP IT Production Centre is an offshore delivery center managing IT Operations (RUN) for Paris, London and Asia. With over 280 people, it constitutes the primary hub for Credit Agricole-CIB IT production teams. This setup was built 10 years ago ...
-
Service Manager
1 week ago
EDB Singapore Singapore[What the role is] · About EDB · About Information Technology Division · The IT division works in close partnership with EDB's business divisions to build digital products that leverage technology to improve EDB's operational efficiency, create exceptional customer experience and ...
-
Service Manager
1 week ago
INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD. Singapore**About Us** · Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries. · **Job Summary** · The S ...
-
Service Manager
1 week ago
Spring Professional (Singapore) Pte Ltd Singapore**Service Manager (Analytical Instruments)** · Our client is one of the leading Europe Medical Device/Instruments MNC. · **Responsibilities**: · - Lead the service team in Singapore to provide technical support. · - Increase market share and customer satisfaction. · - Allocate KP ...
-
Service Manager
1 week ago
Singtel Singapore**Service Manager**: · **Date**:10-Apr-2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate ...
-
Service Manager
1 week ago
SECUREX GS PTE. LTD. Singapore**Responsibilities**: · - Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. · - Ensure that the team is properly trained and equipped to deliver the service to customers. · - Building and mainta ...
Client Service Manager - Singapore - Aeon Search Consulting
6 days ago
Description
Responsiblities
Requirements
Interested applicants, please email a copy of resume to - for a discussion.
eFC_Slot