Jobs

    Store Manager - Singapore - GENKI SUSHI SINGAPORE PTE. LTD.

    GENKI SUSHI SINGAPORE PTE. LTD.
    GENKI SUSHI SINGAPORE PTE. LTD. Singapore

    4 days ago

    Default job background
    Description
    Roles & Responsibilities

    Responsibilities

    • manage store operations
    • lead and supervise a team of Assistant Managers, Supervisors and Crew
    • ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
    • maintain guidelines of food preparation to ensure that desired quality and standards are achieved
    • coach staff in providing excellent service experience to all customers
    • handle all customer queries and feedback in a professional and timely manner
    • ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
    • ensure that policies and standard operating procedures are strictly adhered to
    • handle selection and recruitment of staff
    • monitor work performance of all staff and enforce discipline when necessary
    • ensure on-the-job training is conducted for all staff
    • check on supplier operations and provide feedback to the Supply Chain Department if necessary

    Requirements

    • GCE 'O' level
    • at least five years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantage)
    • a natural leader, highly communicative to lead and motivate staff
    • quality-driven with good understanding of local food and beverage trends
    • trained eye for detail and customer-centric
    • ability to work in a fast-paced environment

    Work environment

    • stores located islandwide
    • 5.5 days per week (able to work on weekends and public holidays)
    Tell employers what skills you have

    Coaching
    Store Operations
    Mentoring
    Leadership
    Manpower Planning
    Food Safety
    Customer Satisfaction
    Customer Service
    Scheduling
    Japanese
    People Management
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