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Cinema Manager - Singapore - GOLDEN VILLAGE MULTIPLEX PTE LTD
1 day ago
Description
Roles & ResponsibilitiesJob Responsibilities
· Maintain superior standards in cinema presentation and customer service.
· Manager the business performance of the location by taking initiatives and actions to improve the business.
· Act to ensure that the company is protected against loss (financial or otherwise), resulting from poor performance or practices.
· Pro-active effects on the Location and its performance (e.g. non-controllable expenses, external/competitive influences, etc) and provide recommendations.
· Management of Location labour costs. Ensure they are maintained at optimal levels to achieve maximum productivity and customer services standards.
· Ensure that each location staff understands and is fully conversant with, the objectives of the Location, Marketing and promotional activities
· Provide direction and leadership to all the Location employees
· Conduct recruitment of appropriate location staff.
· Plan the training & development of all staff including Assistant Cinema Manager and Service Leader.
· Manage employee performance through motivation, discipline and career guidance as appropriate.
· Establish credibility and relationships within and between cinema and support departments.
· Develop and implement marketing and concessions programs and efforts.
· Actively initiate and support location development programs.
· Actively monitor and report on the performance of contractors and vendors.
Job Requirements
· Degree or diploma holder and above with operations experience in cinema, F&B, hospitality or retail industry
· Possesses the drive and commitment to achieve Company's objectives
· Effective writing and communication skill
· Innovative in problem solving
· Objective and rational thinker in introducing and executing new and improved procedures
· Generous in sharing knowledge with staff and committed in encouraging team members to deliver quality work and service
· Facilitate and raise the level of employee engagement at all locations
· Able to perform rotating shifts on flexible working hours (weekends and PH)
· Preferably with a valid food hygiene certificate
· Must be fully vaccinated
Tell employers what skills you haveOperations Planning
Coaching
Retail
Mentoring
Leadership
Problem Solving
Recruitments
Administration
Marketing
Employee Engagement
Good Communication Skills
Team Player
Training
Customer Service
Screening
Hospitality