- Maintaining control of access for tenants/owners into the Residences.
- Moving-in / outs orientations for new tenants/owners.
- Process service requests/orders via residential services provided by hotel services
- Receive, log, and notify residents of all deliveries via resident portal.
- Liaising with external party vendors contractors.
- Maintain communication with MCST and Owning Developer.
- Manage buggy services on daily operations.
- Manage breakfast-to-go on daily basis
- Assist Assistant Managers/Senior Concierge on daily operations when required.
- Enrolling tenants/owners for Marriott Bonvoy programme.
- Organizing social events and functions for residents and owners.
- Attend to daily resident requests for restaurants/hotel reservations, concert, theatre tickets, driving directions, and all other concierge tasks.
- Arrange hotel reservations for residents around Marriott properties.
- Assist when required on emergency plans when appropriate.
- Main focus is to ensure that the residents are privileged to receiving W brand experiences through daily interactions, periodic events, special privileges to W Singapore services etc. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. -
Concierge (Residences)
1 day ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ** ...
-
Residences Concierge
2 days ago
The Capitol Kempinski Hotel Singapore Singapore Full timeSCOPE · The incumbent serves as a point of contact for tenants and guests, and is responsible for handling guest and tenant requests in a friendly and caring manner. He/she will handle message, mail and parcel addressed to our tenants, guests, and staff according to the hotel pro ...
-
Residence Concierge
2 days ago
Capella Singapore Singapur, SingaporePosition Overview · The Capella Concierge provides accurate information to tenant's inquiry without disclosing hotel's confidential information. All phone calls and enquiries must be answered with specific timeliness by applying correct etiquettes and standards. Partnering with r ...
-
Concierge (Residences)
2 weeks ago
Marriott Singapore Paid WorkJob Number · Job Category Rooms & Guest Services Operations · Location The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Respond to guest reques ...
-
Care Concierge, Service Quality
6 days ago
NTUC Health SingaporeCOMPANY DESCRIPTION · **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on ...
-
Care Concierge, Service Quality
6 days ago
HYPERSCAL SOLUTIONS PTE. LTD. Singapore**COMPANY DESCRIPTION** · **NTUC Health Co-operative Limited (NTUC Health) **is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Buildin ...
-
Care Concierge, Service Quality
6 days ago
Unity Denticare Singapore**About Us**: · **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more ...
-
Residential Concierge
3 days ago
BUTLERINSUITS PTE. LTD. Singapore**Job Description**: · **Responsibilities**: · - Attend to residents' requests in a timely and professional manner · - Manage facilities bookings and ensure they are carried out smoothly · - Provide excellent customer service to residents and guests · - Build positive relationshi ...
-
Residential Concierge
6 days ago
BUTLERINSUITS PTE. LTD. Singapore**Job Description**: · **Responsibilities**: · - Attend to residents' requests in a timely and professional manner · - Manage facilities bookings and ensure they are carried out smoothly · - Provide excellent customer service to residents and guests · - Build positive relationshi ...
-
Ascott Host
6 days ago
ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Singapore**Responsibilities**: The Host will take gentle care of all their guests from arrival until departure without imposing themselves on the guests. Provide a very personal, detailed, seamless service to guests. A host will take care of guests needs in a highly professional manner. T ...
-
Concierge Officer
3 days ago
HR AFFILIATES SingaporePerform all duties of a concierge at a luxury development. · - Ensure that services provided are of the highest quality. · - Provide a friendly and pleasant experience for the residents, their guests and all visitors to the development. · **Requirements**: · - At least 2 years re ...
-
Concierge Officer
6 days ago
HR AFFILIATES SingaporePerform all duties of a concierge at a luxury development. · - Ensure that services provided are of the highest quality. · - Provide a friendly and pleasant experience for the residents, their guests and all visitors to the development. · **Requirements**: · - At least 2 years re ...
-
Residential Concierge
3 days ago
BUTLERINSUITS PTE. LTD. SingaporeBUTLER Lifestyles is looking for a motivated and customer-oriented individual to join our team as a residential concierge. This is a full-time position with 3 working days shift from 7am to 7pm, including weekends and public holidays. · **Responsibilities**: · - Greet residents a ...
-
Ascott Host
3 days ago
ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Singapore**Responsibilities**: · - The Host will take gentle care of all their guests from arrival until departure without imposing themselves on the guests. · - Provide a very personal, detailed, seamless service to guests. A host will take care of guests needs in a highly professional m ...
-
Ascott Host
3 days ago
ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Singapore**Responsibilities**: · - The Host will take gentle care of all their guests from arrival until departure without imposing themselves on the guests. · - Provide a very personal, detailed, seamless service to guests. A host will take care of guests needs in a highly professional m ...
-
Concierge Executive
1 week ago
MELANA INTERNATIONAL PTE LTD SingaporeJob Requirements: Act as intermediaries to coordination between residents and the relevant service provider, which includes but is not limited to the following. · - concierge greeting · - porter service. · - umbrella rental service. · - lounge service and refreshment - compliment ...
-
In-house Travel Concierge
1 day ago
Page Personnel SingaporeA premier private wealth management firm. · - Growing business landscape and high potential. · **About Our Client**: · The client is a sole-family office responsible for managing the investment, corporate, and philanthropic needs of an Asian family residing in Singapore. Presentl ...
-
Security Concierge Officer
1 day ago
FOCUS SECURITY SERVICES PTE. LTD. Singapore**Patrolling**:Regularly patrol the premises, checking for any unusual activity, signs of disturbance, or unauthorized entry. · - **Monitoring**:Use various monitoring tools, including CCTV cameras, to keep a watchful eye on the premises and quickly identify any security breaches ...
-
Internship 2023
1 week ago
NTUC Health Singapore InternshipSHIPCOMPANY DESCRIPTION · **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on ...
-
Facility Officer
1 day ago
WILLIAM SECURE SOLUTIONS PTE. LTD. Singapore**Roles & Responsibilities · - Provide administrative support to the Management. · - Ensure efficient operations and management of the facilities within the property. · - Provide concierge service as well as attend to residents' needs or enquiries and resolve issues in a timely, ...
Residences Concierge - Singapore - W Hotels
Description
Job NumberJob Category Rooms & Guest Services Operations
Location W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Assist in daily operations of The W Residences. He/she will ensure seamless and consistent service delivery, follow-ups and maintain accurate records of Resident/Owner requests on a list of Director-approved services, coordinating with various hotel departments, 3rd party vendors, as well as the onsite management office and the outsourced teams. He/she will actively learn about residential operation, and support synergy between the different roles within the residential services team during his/her respective shift.
Operational Requirements