Business Analyst - Singapore - IMPACT BPO SERVICES PTE. LTD.

IMPACT BPO SERVICES PTE. LTD. Singapore

5 days ago

Description

Roles & Responsibilities

Responsibilities:

Analyze business requirements and technical specifications to design and implement IT solutions.
Collaborate with business stakeholders to understand their needs and translate them into technical requirements.
Evaluate existing IT systems and processes to identify areas for improvement and optimization.
Develop, test, and deploy software applications, scripts, and tools to automate tasks and streamline workflows.
Provide technical support and troubleshooting assistance to end-users, resolving issues in a timely manner.
Document IT procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and training.
Stay current with emerging technologies and industry trends, making recommendations for technology adoption or process improvements.
Explore machine learning use cases to enhance operational efficiency.
Opportunities for managing inter-department projects/appointment which could be outside IT ambit for exposure to different functional areas and career growth.
QEHSMS Responsibility
Implement and abide by requirements set out in the Company's Quality, Environmental, Health and Safety Management System, ISO and OHSAS standards and applicable legal and other requirements.

Requirements:

Bachelor's Degree in Computer Science or Information Technology Engineering.
With 3 years of experience as an IT Analyst or similar role.
With a strong understanding of IT systems and methodologies.
Proficiency in programming languages and experience with database management systems (e.g. SQL server)
Familiar with data analytics techniques to provide business insights.
Ability to work independently and possess excellent analytical and problem-solving skills.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Detail-oriented approach with a commitment to delivering high-quality work.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No: Johnny Wu)

Tell employers what skills you have

Machine Learning
Troubleshooting
Analytical Skills
Ability To Work Independently
Interpersonal Skills
Business Analysis
ISO
Information Technology
Environmental Health
SQL
Application Support
SQL Server
Screening
Data Analytics
Software Development
Business Requirements
Technical Support

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