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    Assistant Vice President, Operation Planning Group - Singapore - Sumitomo Mitsui Banking Corporation Singapore Branch

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    Full time
    Description

    Responsibilities

    • Review operational risk incidents and assess quality, validitiy and effectiveness of preventive measures put up by APD Offices.
    • Manage issues and queries related to HO rules from internal counterparts and providing resolution promptly.
    • Lead or support OPG assigned adhoc projects/ initiatives related to enhancement of internal controls or improve efficiency of internal process.
    • Handle queries and participate in discussions related to audit and/or regulatory topics in nature.
    • Coordinate recovery efforts and execution of drill plans with stakeholders during system incidents.

    Requirements

    • Minimum of 5 years experience in incident management or a related field.
    • Strong understanding of incident management frameworks (e.g., ITIL), root cause analysis methodologies, and risk assessment.
    • Proficiency in incident management tools and software.
    • Ability to analyze complex situations, conduct in depth reviews and risk assessments, identify critical issues, and propose effective solutions.
    • Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders effectively and presenting to senior stakeholders


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