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    Engineer - Network Maintenance (DSC/JH) - Singapore - ST ENGINEERING INFO-SECURITY PTE. LTD.

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    Description
    Roles & Responsibilities

    Responsibilities:

    • Provide maintenance and support for Customers' Enterprise IT Network Services.
    • Perform break-fix which include troubleshooting and problem identification for any network services.
    • Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
    • Perform the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests.
    • Work closely with Project Manager / Service Delivery Manager to fulfil project deliverables and operational request.
    • Establish TAC cases with the principal vendor for complex problem until its resolved.

    Requirements:

    • Required to have minimum 5 years of hands-on network technical support experience in SI Environment.
    • Hands-on experience in LAN/WAN/WLAN: Cisco/Alcatel Switches and Routers.
    • Experience working with any of WLC, Unified Communication (IPT & VC), Fortinet, Junipers and Checkpoints, Cisco IPS/IDS, ISE, ACS & ASA, ESA, WSA, SMA, SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista, Infoblox DNS/DHCP, NTP Server, F5 LTM/GTM and A10 LTM.
    • Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix.
    • Fast-paced environment
    • Proven analytical and problem-solving abilities.
    • Highly self-motivated and directed, with keen attention to detail.
    • Experience working in a team-oriented, collaborative environment.
    • Good communication and writing skills.
    • Strong customer service orientation.
    • Able to work in 24 x 7 standby duties
    • Work location: Jurong East.
    Tell employers what skills you have

    Switches
    CCNP
    Problem Identification
    Network Troubleshooting
    Project Management
    Networking
    Routers
    Network Security
    Service Delivery
    Technical Support


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