- Mainly For Windows Support.
- Provide Data Centre (DC) operations such as DC environment support and DC facility management services.
- Provide first level support for incident resolution.
- Escalate incident and assign service request as appropriate.
- Provide progressive update of incident status to the requestor.
- Monitor and track the status of outstanding incidents against service levels.
- Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.
- Manage systems changes through established change request process & provide status reports to the relevant parties.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
- Monitor the agreed service level (.e.g. service request, system availability),document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Provide systems related technical advice to customers or project team.
- Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable. (check with t)he rest of eng.
- Manage budget, resources and schedule for system implementation /operation activities
- Established facility management standards/best practices to ensure operation consistency across project/facility management teams
- Educational Qualification: Diploma / Degree or equivilent certification
- 1 - 3 years of experience in Windows server 2019
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Infra Engr, Infra Hybrid IT
9 hours ago
NCS Group Singapur, SingaporePRIMARY PURPOSE: · Responsible for gathering business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. · RESPONSIBILITIES: · Gather business &/or application requirements on the infrastructure to perform the infras ...
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Infra Executive, Infra Hybrid IT
9 hours ago
NCS Group Singapur, SingaporePRIMARY PURPOSE: · To provide Maintenance and Operation Support for Data Center Common Infra Structure · RESPONSIBILITIES: · Assess & implement SR/CR within the stipulated SLA · Provide supporting documentation, reports, and other information to management · Support and verify ...
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Infra Engr, Infra Hybrid IT
5 days ago
Singtel Group SingaporePRIMARY PURPOSE: · Responsible for gathering business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. · RESPONSIBILITIES: · Gather business &/or application requirements on the infrastructure to perform the infrastr ...
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Infra Engr, Infra Hybrid IT
6 days ago
NCS Singapur, SingaporePRIMARY PURPOSE: · Responsible for gathering business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. · RESPONSIBILITIES: · Gather business &/or application requirements on the infrastructure to perform the infras ...
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Infra Engr, Infra Hybrid IT
5 days ago
NCS Group Singapur, SingaporePRIMARY PURPOSE: · To join the server team as part of the FM team that will oversee day-day operations and print Setup · RESPONSIBILITIES: · Active directory administration · Setup Domain controllers, have knowledge on configuring DNS/DHCP roles and setting up/checking AD rep ...
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Infra Engr, Infra Hybrid IT
5 hours ago
Singtel Group SingaporePRIMARY PURPOSE: · To provide Maintenance and Operation Support for Data Center Common Infra Structure · RESPONSIBILITIES: · Assess & implement SR/CR within the stipulated SLA · Provide supporting documentation, reports, and other information to management · Support and verify th ...
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Infra Engr, Infra Hybrid IT
1 week ago
Singtel Group SingaporeResponsibilities · Install new and/or rebuild infrastructure, server, storage, hardware appliances, services, settings, in accordance to customer's requirement that complies with audit processes. · Maintain Standard Operating Procedure, together with the customer to ensure the pr ...
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Infra Engr, Infra Hybrid IT
1 week ago
Singtel Group SingaporeResponsibilities: · Install new and/or rebuild infrastructure, server, storage, hardware appliances, services, settings, in accordance to customer's requirement that complies with audit processes. · Maintain Standard Operating Procedure, together with the customer to ensure the p ...
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Infra Engr, Infra Hybrid IT
4 days ago
Singtel Group SingaporeRESPONSIBILITIES: · Knowledge of Linux/Unix server, Solaris server, M365, Azure AD, CyberArk PAM and Zscaler will be advantage · Possess good analytical and troubleshooting skills in technical fault isolation and rectification. · Self-driven and goal-oriented, besides possessing ...
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Infra Engr, Infra Hybrid IT
2 days ago
Singtel Group SingaporeRESPONSIBILITIES · To carry out day-to-day running of the project. · To complete tasks in accordance with the completion criteria defined, including contractual commitment. · Participate in relevant activities defined in the service plans. · Responsible for the handling of enquir ...
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Infra Engr, Infra Hybrid IT
6 days ago
Singtel Group SingaporeWe are seeking a highly skilled and experienced Hybrid IT Engineer to manage, maintain, and optimize our Windows-based infrastructure and associated technologies within our hybrid IT environment. The ideal candidate will be responsible for ensuring the health, performance, and se ...
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Infra Engr, Infra Hybrid IT
6 days ago
Singtel Group SingaporeResponsibilities: · To provide Maintenance and Operation Support for Data Center Common Infra Structure · Assess & implement SR/CR within the stipulated SLA · Provide supporting documentation, reports, and other information to management · Support and verify the integrity and ava ...
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Infra Engr, Infra Hybrid IT
4 days ago
Singtel Group SingaporePRIMARY PURPOSE: · To provide Maintenance and Operation Support for Data Center Common Infra Structure · RESPONSIBILITIES: · Assess & implement SR/CR within the stipulated SLA · Provide supporting documentation, reports, and other information to management · Support and verify th ...
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Infra Engr, Infra Hybrid IT
6 days ago
Singtel Group SingaporePrimary Purpose: · Systems Engineer who will be responsible for maintaining and administering the organization computer systems & networks. · The primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster reco ...
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Infra Engr, Infra Hybrid IT
1 week ago
Singtel Group SingaporeRESPONSIBILITIES: · Install new and/or rebuild infrastructure, server, storage, hardware appliances, services, settings, in accordance to customer's requirement that complies with audit processes. · Maintain Standard Operating Procedure, together with the customer to ensure the p ...
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Infra Engr, Infra Hybrid IT
1 day ago
Singtel Group SingaporeRESPONSIBILITIES: · Support High Power Computing and ITSM · The System engineer is responsible in specializing in High-Performance Computing (HPC), you will be a key contributor to the design, implementation, and optimization of complex computational systems. Leveraging your expe ...
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Infra Engr, Infra Hybrid IT
6 days ago
Singtel Group SingaporeResponsibilities: · As part of team to provide operation support including tech refresh for various Unix platforms such as HPUX/Solaris/Linux. · Server OS Administration tasks (ensure good server health & availability, OS Patch implementation, Capacity Planning and Upgrade, Syste ...
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Infra Engr, Infra Hybrid IT
2 days ago
Singtel Group SingaporeRESPONSIBILITIES · Business Development · Evaluates internal & external business environment to develop long-term strategy for the unit/organization · Advice on the selection, design and justification, implementation & operation of technology, information security controls and s ...
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Infra Engr, Infra Hybrid IT
6 days ago
Singtel Group SingaporeWhat we seek to accomplish together: · Implement and manage Windows-based infrastructure and associated technologies. · Monitor and maintain the health, performance, and security of Windows servers and systems. · Administer Active Directory, Group Policy, DNS, DHCP, and related s ...
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Infra Engr, Infra Hybrid IT
1 week ago
Singtel Group SingaporeResponsibilities: · Responsible for planing, designing, installing, testing & implementing systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration. · Install new and/or rebuild infrastructure, server, stora ...
Infra Engr, Infra Hybrid IT - Singapur, Singapore - NCS
Description
PRIMARY PURPOSE:
RESPONSIBILITIES:
REQUIREMENTS: