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CMI RUN Specialist - Singapur, Singapore - Crédit Agricole CIB
Description
Job description
Business type
Types of Jobs - IT, Digital et Data
Job title
CMI RUN Specialist (Ref 52761)
Contract type
Permanent Contract
Job summary
Main responsibilities
Application monitoring responsibilities
Incidents and Requests management (business users and others IT teams)
Qualifications and Profile
Candidates should have 8+ years' experience in support activity.
Candidates should have ITIL knowledge.
Experience in Software development or Devops team.
Should be able to do
o SLA & KPI management, client communication & interaction
o Predictive analysis, consulting, escalation management
o Risk analysis and project execution
Appetite for continuous improvement, out of the box solution and automation mindset
Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
Knowledge of monitoring solution (E.g ITRS Geneos)
At least 3-year experience with Jenkins, GIT (GitLab)
At least 1-year experience in Ansible
Shell scripting, Perl Scripting (not mandatory)
Unix Batch creation
Good to have
Experience with Docker/Kurbernetes
Experience with Liquibase or equivalent
General banking and finance understanding and knowledge
Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD...)
Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex...)
Supplementary Information
Other Professional Skills and Mind-set
Excellent written and verbal communication skills for both team mates and management
Strong analytical and problem solving skills
Proficient software development life cycle
Appetite to follow technology trend and participate to communities
Passion for sharing expertise and grow team members's skills
Interest in mentoring and guiding junior team members on the path of high quality deliverables.
Ability to work well under pressure
Autonomous, self-motivated and excellent team player
Strong perseverance and diligence towards attaining goals and effective time management
Shift Timings:
Person may be requested to work in shifts as support is requiring 24/6 Support.(00:00~9:00) (7:00 ~16:00) (15:00 ~1:00next day)
Position location
Geographical area
Asia, Singapore
City
SingapourCandidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Degree and above in relevant discipline
Level of minimal experience
6-10 years