Jobs

    Store Manager - Singapore - JUMBO GROUP OF RESTAURANTS PTE. LTD.

    JUMBO GROUP OF RESTAURANTS PTE. LTD.
    JUMBO GROUP OF RESTAURANTS PTE. LTD. Singapore

    4 days ago

    Default job background
    Description
    Roles & Responsibilities

    *New Outlets Opened at Clarke Quay Central*

    Job Responsibilities:

    • Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
    • Responsible for the profit & loss of the store and implement appropriate cost control measures
    • Manage the store's budget and forecasts to meet or exceed management expectations
    • Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
    • Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
    • Supervise food and operational safety to ensure a comfortable environment for the customers
    • Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
    • Drive operational efficiencies of the store by providing operational leadership in support of the organization's service culture and maximize customer satisfaction
    • Control labour through effective manpower scheduling and monitor leave of staff
    • Actively involved in hiring process by identifying and selecting candidates for junior positions
    • Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
    • Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
    • Handle all store administrative duties
    • Any other jobs or duties assigned by the Senior Store Manager from time to time.

    Job Requirements:

    • Minimum of 5 years management experience in Food & Beverage industry.
    • Possess sound leadership qualities and ability to manage service staff.
    • Competency in Microsoft Office applications (Excel, Word and PowerPoint).
    • Excellent communication & interpersonal skills; able to build lasting relationships with guests.
    • Possess good organizational and management skills; able to lead and inspire staff
    • Singaporeans only
    Tell employers what skills you have

    Coaching
    Management Skills
    Leadership
    Microsoft Office
    Visual Merchandising
    Interpersonal Skills
    Inventory
    PowerPoint
    Excel
    Customer Satisfaction
    Diplomacy
    Customer Service
    Scheduling
    Cost Control
    Turnover
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