Jobs

    Manager - Global Program Support - Singapore - SCHENKER (ASIA PACIFIC) PTE LTD

    SCHENKER (ASIA PACIFIC) PTE LTD
    SCHENKER (ASIA PACIFIC) PTE LTD Singapore

    1 week ago

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    Description
    Roles & Responsibilities

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

    Specific Accountabilities

    • Management of assigned testing and training administration including test script creation, management via business tool and training material management
    • Timely and accurate reporting on status and progress
    • Manage / report business risk, with proposed mitigations for the testing and training workstream within the overall program
    • Support definition of an aligned global change management process with the wider CM global account team

    Skills Required

    • Workstream management
    1. Own the planning and management of the workstream into the COE & global program
    2. Control workstream scope in conjunction with Director FG COE.
    3. Develop, track and control workstream schedule.
    4. Document and implement key user training
    5. Develop and build virtual teams.
    6. Report workstream progress.
    7. Escalate issues.
    8. Manage workstream change requests.
    9. Work collaboratively with senior management on issues that arise during implementation.
    • Strong facilitation and documentation skills
    • Effective communication
    • Analytical and logical approach
    • Good and positive attitude
    • Team player
    • Flexible to travel for business trips
    • Computer savvy with good working knowledge of business tools

    Experience and Qualifications

    • 5 years in contract logistics or equivalent
    • Self-motivated
    • Testing and/or training experience in WMS and/or operational process in an implementations or project environment.
    • Experience in handling customer interaction

    Desired Behavioral Traits

    • Clear understanding of project deliverables and scope, being able to communicate it back
    • Organized and methodical, good planner and digesting information to piecing "jigsaws"
    • Strong process driven approach understanding structure and detail levels required
    • Strong interpersonal skills, active listener and leading the meetings and workshops
    • Driven and pro-active, driving to make things happen instead of waiting for things to happen
    • Disciplined, completing each implementation for the workstream with zero tolerance to short-cuts
    • Communication skills, knowing when and to whom to communicate what on
    • Truthful, in dealings and relationships
    • Experienced, to stay calm, focused and disciplined in face of imminent risks/disasters

    Why DB Schenker?

    • Competitive salary package
    • Opportunities for career growth and development, both locally & internationally
    • Supportive and collaborative team environment
    • Access to company-wide training programs and initiatives

    What's Next?

    Interested in this unique job opportunity? Submit your application today

    Tell employers what skills you have

    WMS
    Tolerance
    Change Management
    Customer Interaction
    Interpersonal Skills
    Documentation Skills
    Planner
    Active Listener
    Program Management
    Virtual Teams
    Communication Skills
    Test Script
    Facilitation
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