Associate Business Analyst - Singapore - SYNAPXE PTE. LTD.

SYNAPXE PTE. LTD. Singapore

1 week ago

Description

Roles & Responsibilities

Job Description:

Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
Evaluate potential solutions and make recommendations to resolve business problems.
Involvement in the system integration testing phase prior to implementation.
Plan and coordinate end-user training for any system implementations or enhancements.
Liaise closely with business users and build good rapport.
Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
Support the team in defining project requirements, tracking and documentation.
Provide 24/7 primary application maintenance support, rotational basis.
Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
Assist team in Change Approval Board and Pre-commissioning preparations.
Lead team and front users in problem investigations and resolutions.
Review Vendor SLA reports.
Create/Update SOPs.
Support transition phases from project to operations.

Requirements / Qualifications:

Successful track record in service management, user and vendor management (good to have).
Experience in MS Windows environment & application support.
Strong analytical skills and ability to work independently.
Experience in healthcare industry is an added advantage.
Degree in Computer Science, Computer Engineering or equivalent.
Experience in SAP Applications/Modules is an added advantage.

Tell employers what skills you have

Healthcare Industry
SAP SD
Confluence
Analytical Skills
Ability To Work Independently
Service Management
SDLC
SAP FI
Vendor Management
SAP
SAP WM
Application Support
Windows
SAP FICO
SAP HR
Business Analyst
Articulate
System Integration Testing
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