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Outlet Manager
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Outlet Manager - Singapore - BACHMANN JAPANESE RESTAURANT PTE LTD
Description
Roles & ResponsibilitiesJob Responsibilities
• Ensure daily opening and closing duties in the outlet are properly executed
• Overseeing outlet operations and maintaining its operational smoothness
• Maintain high productivity, quality, and customer service standards
• Respond efficiently and accurately to customer feedback
• Recruiting & hiring of restaurant staff
• Responsible for induction training and on the job training of new employees and also newly promoted staff
• Responsible for employee's performance and discipline
• Responsible for achieving target sales and profit levels
• Liaise with Central Kitchen and external suppliers for ordering
• Manage stock levels of beverage and other related utensils and cutleries
• Backend duties: Sales report, stock takes, scheduling etc
• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant
Job Requirements
• Minimum GCE O-Level or ITE qualifications
• Minimum 3 years managerial experience in F&B or relev experience
• Positive attitude with ability to influence and lead a team
• With F&B experience is an asset but not essential
• Pleasant and cheerful personality, energetic and team player
• Provide friendly and professional service to customers
• Able to multi-task, adapt to fast paced environment and work under pressure
• Able to perform split shift and work on weekends and public holidays
• Possess WSQ Food & Hygiene Certificate
Leadership
Able To Multitask
Quality Control
Customer Experience
Inventory
Recruiting
Purchasing
Sanitation
Compliance
Cashiering
Customer Satisfaction
Team Player
Customer Service
Scheduling
Hospitality