- Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
- Assist customers in navigating respective website and online services
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve processes and enhance customer satisfaction
- Stay up-to-date with product knowledge and company policies
- To consistently meet set KPIs without compromising on quality service delivery
- Strong communication skills, both verbal and written
- Customer-focused with a genuine passion for helping people
- Basic computer proficiency
- Ability to work well in a team and adapt to a fast-paced environment
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Customer Service Officer
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Customer Service Officer
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Customer Service Officer
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Customer Service Officer
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Customer Service Officer
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Guest Service Officer
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Pan Pacific Hotels Group Singapore**Singapore*** · **Pan Pacific Singapore*** · **Rooms*** · **Job Grade**: · Full Time · Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued a ...
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Customer Service Officer
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Customer Service Officer
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Business Services Officer
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Customer Service Officer
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Customer Service Officer
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NEW UBIN SEAFOOD RETAIL PTE. LTD. Singapore**Job Roles & Responsibilities**: · - Responsible for handling various guest queries/requests such as restaurant table reservations, large group bookings, private events. · - Organize restaurant bookings, curate a menu for guests, arrange payment options. · - Create quotation and ...
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Customer Service Officer
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Customer Service Officer
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Customer Service Officer
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Customer Service Officer - Singapore - TELE-CENTRE SERVICES PTE LTD
Description
Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY
Responsibilities:
Requirements
*Prior call centre experience would be an advantage
We offer competitive compensation, ongoing training, and a supportive work environment.
If you're enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you Join our team and be part of an exciting customer care experience.
Interested candidates may WhatsApp us at or email us at
Tell employers what skills you haveProduct Knowledge
Microsoft Office
Microsoft Excel
Interpersonal Skills
Customer Care
Customerfocused
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Service Delivery
Customer Service Experience
Call Center