Sales Coordinator - Singapore - SEARCH PERSONNEL PRIVATE LIMITED

SEARCH PERSONNEL PRIVATE LIMITED Singapore

6 days ago

Description

Roles & Responsibilities

Position :Sales Coordinator (Marine/Electronic-Customer Service)
Location : Tuas - company pickup from Tuas Link MRT
Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3500+ AWS + Variable Bonus + 14 days annual leave
Duration : Perm
Industry : Marine MNC
Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
Able to generate sales from customers' enquiries.
Liaise with customers on fulfillment discrepancies.
Handling and resolving customer complaints concerning billing rendered or services.
Answer the questions related to the services or products and maintenance or operation of the organization.
Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
Handling Purchasing matter as per customer enquiries
Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
Spare used by engineers onboard must always be approved by customers.
Take responsibility to finalize jobs once engineers with reports.

Requirements:

Minimum Diploma in Electronic & Electrical.
Minimum 1-2 years working experience in Marine Industry.
Existing Service Engineer shall be promoted (Indoor promotion)
Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R | EA No: 13C6684

Tell employers what skills you have

Security Clearance
Microsoft Office
Listings
Electrical
Administration
MS Office
Good Communication Skills
Excel
Customer Satisfaction
Consulting
Commissioning
Customer Service Experience
Technical Support

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