- Work with the department's leadership to co-create strategies for growing and renewing donation sources across the individual giving streams.
- Implement and manage the suite of fundraising programmes involving individual giving, along with achieving the annual targets agreed upon.
- Increase levels of donor engagement and stewardship.
- Develop and implement a regular giving and stewardship programme, involving direct mail and digital media.
- Collaborate with internal stakeholders, external consultants and agencies who support communications, digital and marketing activities to produce strong and compelling fundraising materials for a wide range of media.
- Prepare income and expenditure reports for each activity area and interpret data to measure effectiveness and return on investment.
- Manage administrative matters pertaining to the team's work, prepare the teams' annual budget, quarterly forecasts for individual giving income and monthly reports on performance against targets.
- Provide your expertise and guidance on all matters relating to tax benefits, managing the administrative processes related to the tax deductions on donations.
- Ensure good data protection practices and risk management policies are adhered to and implemented.
- Any other projects assigned by the Director and Assistant Director.
- Bachelor's Degree from a recognised university.
- Minimum of 4 years in fundraising experience, including evidence of good results in the areas of donor acquisition, engagement, and retention.
- Comprehensive knowledge of fundraising, philanthropy, and Singapore's charity sector.
- Comprehensive knowledge of channel marketing, effective fundraising products and recruitment channels.
- Competence in a suite of fundraising functions and tools such as direct mail appeals, digital fundraising, third-party partnerships and events.
- Proven ability in content creation and adept at crafting messages for each audience segment.
- Experienced in using CRM databases, presentation tools, CMS for websites.
- Excellent organisational skills and the ability to prioritise tasks independently.
- Can be trusted to handle important and confidential information.
- Agile and adaptable, willing to be entrusted with added duties for the organisation.
- Team leader with strong interpersonal, communications and organisational abilities.
- Capable of working independently and under time constraints.
- Proficient in the use of Microsoft Office applications
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Individual Giving Manager - Singapur, Singapore - St Luke's ElderCare
Description
St Luke's Eldercare (SLEC) is a leading Christian healthcare provider with a vision of transforming community care for elders. We are an established eldercare organisation, with a mission to be a healthcare provider enriching lives in the communities. We are committed to providing exceptional care for our elders in our families.
Within our network of eldercare centres island-wide, the goal is to provide appropriate and affordable eldercare service to families who are in need of day care for their senior members and relatives.
With a suite of integrated services and programmes which include social day, dementia, nursing and respite care. Rehabilitation such as physiotherapy and occupational therapy, wellness programmes and transportation. We hope to provide the finest service to the elderly in our care.
We are looking for an Individual Giving Manager to join the team.
As an Individual Giving Manager, you will drive engagement and maximise the number of gifts from key donation streams, including appeals and regular giving. You are also expected to develop, implement and improve our Individual Giving strategy, which will focus on both acquisition and retention of donors making financial gifts or through being a volunteer fundraiser.
Responsibilities:
Job Requirements:
