- Be responsible for core email, email security infrastructure, email archiving and compliance solution.
- Evaluate, design, build, validate, deploy, manage daily and evolve messaging and mobility solutions.
- Own incidents, problems or issues adhering to Service Level Agreement's (SLA's) where relevant in a proactive manner
- Investigate on any messaging issues, analyses various logs and provide solutions.
- Be responsible for messaging components in disaster recovery practice (DRP) exercise.
- Maintain SLAs on Requests, Incidents, Changes and security exception requests.
- Possess in-depth knowledge of: Microsoft O365 and Exchange server, email security and compliance solutions, mobile device management, integration in the IS (Network, Windows Server, Active Directory), PowerShell programming.
- Lead a messaging team providing day-to-day Microsoft on-prem Exchange, O365, SMTP email operational support to internal customers covering all Servers, Related Service and Mail Relays.
- Drive or provide technical support on project or new initiative undertaken within STEngg.
- Involvement in implementation discussions working with non-technical stakeholders.
- Identifying and driving opportunities to improve automation for the company; scoping and creating automation for deployment, management, and visibility of our services.
- Planning for CAPEX and OPEX Budget
- Creating and maintaining documentation to include Standard Operating Procedures (SOPs), Configuration Documentation, & Policy Documentation.
- Provide support to audit, hardening requirement and resolve any vulnerabilities.
- Conduct regular upgrade and security patching of the servers, appliance and equipment
- Support Oversea Business Unit
- Plan and Migrate on premise Exchange from 2016 to 2019.
- Work with Business on the Intune Deployment of in house Apps or Kiosk.
- Good working knowledge of Exchange 2016/2019 and O365
- Good working knowledge of MDM Intune, Compliance
- Knowledge on Sharepoint online is a plus.
- Experience with working directly with vendors on new features and roadmaps.
- Experience with security hardening of the Windows Server operating system, as well as Exchange to meet security compliance requirements
- Ability to identify / prioritize tasks and work independently without micromanagement.
- Excellent written and interpersonal communication and documentation skills.
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Senior / Manager, O365 (Permanent Role) - Singapore - TALENTSIS PTE. LTD.
Description
Roles & ResponsibilitiesJob Responsibilities
Senior Manager is responsible for the following functions:
Job Requirement
(EA Reg No: 20C0312)
Only shortlisted candidates will be notified.
Please email a copy of your detailed resume to for immediate processing.
Tell employers what skills you haveMicrosoft 365
Archiving
Office 365
Prepare CAPEX
Active Directory
Powershell
Documentation Skills
Mobility
Service Level
Windows Server
SharePoint
Compliance
Hardening
Exchange Server
Disaster Recovery
Audit
Prepare OPEX
Technical Support
